Junior Analyst - Agency and Trustee Services

Summary:

Kroll Agency and Trustee Services provides conflict-free, flexible, and highly efficient administrative and trustee services to the global loan and bond markets. As a leading independent service provider, we specialize in the administration of privately placed notes, restructuring situations, syndicated, bi-lateral and private credit transactions. Our team of industry leading experts coupled with our high touch service, speed of execution and 24/7 responsiveness sets us apart from other providers. To learn more, please visit https://www.kroll.com/en/services/agency-and-trustee-services

Role Purpose

We are hiring a Junior Analyst to support Audit Confirmations and Loan Servicing operations within the team. The role involves executing critical back-office activities, ensuring accurate audit responses, and supporting day-to-day syndicated loan processing.

The candidate will be trained in relevant processes and will work closely with internal stakeholders to ensure timely and compliant delivery

Responsibilities:

Audit Confirmations

• Monitor the Audit inbox and ensure timely acknowledgement and response to client/auditor queries 

• Review, validate, and prepare audit confirmation responses with accurate loan and financial data  

• Track outstanding audit requests and ensure closure within defined timelines 

• Coordinate with internal teams for data validation and approvals prior to submission 

• Maintain proper documentation and audit trail in line with compliance requirements

• Maintain zero tolerance for errors, with a strong focus on risk, controls, and regulatory adherence.

• Efficiently manage daily onboarding and refresher volumes while meeting SLAs, quality standards, and regulatory timelines.

Loan Servicing Support

• Support syndicated loan lifecycle activities, including: Loan drawdowns , Rollovers , Rate fixing

• Prepare and process payment instructions in Loan IQ 

• Monitor and follow up on information undertakings and financial covenants 

• Track overdue financial information and provide timely updates to management

Key Skills & Competencies

• Ensure completion of all activities within defined TAT and quality standards

• Maintain accurate documentation and data management as per process guidelines

• Collaborate across teams to understand data flows and resolve discrepancies

• Support audit and loan servicing activities in adherence to internal policies and procedures

• Manage ad-hoc requests and contribute to process improvements

Requirements

• Bachelor’s degree in Commerce, Finance, Business, or a related discipline, or equivalent relevant experience. 

• High attention to detail with strong analytical and risk assessment capabilities.

• Excellent written and verbal communication skills.

• 1–3 years of experience in operations, loans knowledge is added advantage

• Flexible working in shifts

• Knowledge of loan products / loan servicing is an added advantage

About Kroll-

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business.

We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll Agency and Trustee Services provides conflict-free, flexible, and highly efficient administrative and trustee services to the global loan and bond markets. As a leading independent service provider, we specialize in the administration of privately placed notes, restructuring situations, syndicated, bi-lateral and private credit transactions. Our team of industry leading experts coupled with our high touch service, speed of execution and 24/7 responsiveness sets us apart from other providers. To learn more, please visit https://www.kroll.com/en/services/agency-and-trustee-services

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

In order to be considered for a position, you must formally apply via careers.kroll.com

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