IT Support Engineer
KRUSH Labs
IT Support Engineer
KRUSH Labs
R&D center for autonomous wireless systems
KRUSH Labs B.V. · Eindhoven, Netherlands · Full-time · Posted 2026-09-18
Workplace: on_site
Department: IT & Infrastructure
Job Summary
Our company is developing a cutting-edge wireless communication system to connect multiple portable devices. Long range, high data rates, low latency, resistance to interferences, and multipath make this problem particularly challenging, giving the candidate unique opportunities to research, design, and implement the next-generation radio communication systems.
We are seeking a proactive and hands-on IT Support Engineer to support day-to-day IT operations and provide high-quality technical assistance to employees. This role is primarily focused on user support, ticket management, and maintaining stable IT systems, while working alongside senior team members on more advanced infrastructure tasks when needed.
Key Responsibilities
• Act as the main point of contact for IT support requests; manage and resolve tickets related to hardware, software, and network issues in a timely manner.
• Configure, deploy, and maintain laptops, workstations, and peripherals, including onboarding and offboarding support.
• Diagnose and resolve technical issues across systems, applications, and connectivity; escalate more complex issues when necessary.
• Manage user accounts, permissions, and access to internal systems and tools.
• Automation and Optimization: Develop scripts and automation tools to streamline repetitive tasks and enhance operational efficiency.
• Maintain and improve IT documentation, knowledge base articles, and standard operating procedures.
• Collaboration: Work closely with developers, researchers, and cross-functional teams to ensure IT systems align with business goals and project needs.
Technical Qualifications Required
• Expertise in Windows Server and Linux-based environments.
• Expertise in cloud (Azure, AWS) or hybrid (cloud-on-premises) infrastructure.
• Hands-on experience with virtualization technologies (e.g., VMware, Hyper-V, or Docker).
• Proficiency with logging and monitoring tools.
• Knowledge of scripting languages like Python, Bash, or PowerShell for automation tasks.
• Experience with version control systems like Git.
• Experience with ENTRA, Intune or similar systems.
Skills & Abilities Required
• Ability to thrive in a rapidly changing startup environment, juggling multiple tasks and priorities effectively.
• Strong problem-solving skills with the ability to analyze complex technical challenges and implement effective solutions.
• Precision in managing and configuring systems to minimize risks and errors.
• Excellent verbal and written communication skills to collaborate with technical and non-technical teams.
• Certifications such as CompTIA Server+, CCNA, RHCSA, or AWS Solutions Architect will be a plus.
Why Join Us?
This is an exceptional opportunity to bring your own daring concepts to life. What sets KRUSH Labs apart is our ability to bridge the gap between theoretical research and real-world application.
Working alongside top talent brings your expertise to a new height. Our Engineers are passionate researchers and PhD scientists who are driven to bring real impact.
We build solutions for specific needs. We work to address existing challenges of a client to ensure they receive practical, high-performance solutions.
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R&D center for autonomous wireless systems
KRUSH Labs is a multinational R&D-center that develops unmanned systems and hardware for new markets, acting as an outsource partner to turn theoretical research into practical, field-ready solutions in areas like agriculture, mobility, and communications. Its offerings combine wireless and navigation systems with autonomous control, featuring software-defined radio, GNSS with RTK/PPP, precise IMUs, and AI-enhanced visual-inertial odometry; in GNSS-denied environments, it uses SLAM and LiDAR-based mapping, complemented by edge AI and sensor fusion. Cybersecurity and data protection are built into the product architecture, and the team includes experienced researchers and PhD scientists who tailor software and hardware to client needs rather than providing generic products. The company aims to help clients deploy reliable, high-performance unmanned systems across sectors with customized outcomes and practical impact.
Explore more opportunities at KRUSH Labs