Société Générale de Surveillance

Testing, inspection, and certification services globally

Quality Assurance - Multiple Teams

Regulatory Compliance & EthicsConfirmed live in the last 24 hours

Full-timeMuntinlupa, Metro Manila, PhilippinesNo salary listed

About the Job

Requirements

A recognized HACCP qualification of at least two days' duration with an examination is required.
For the technical coordinator role, at least two years of full-time experience in the food industry or retail is required.
For the technical coordinator role, a first degree or tertiary equivalent in a food-related or bioscience discipline is required.
Fluency in English is required.
Knowledge of certification processes is required.
Knowledge of the BRCGS/FSSC standards is required for the administrator role; knowledge of the BRCGS/FSSC/IFS standard is required for the coordinator role.
Effective time management and attention to detail are required.
Strong interpersonal and communication skills, including the ability to interact effectively at all levels within and outside the organisation, are required.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is required.
The coordinator profile requires broad experience and a thorough understanding of food safety principles, food safety and quality management principles, food manufacturing processes, and key food safety challenges across different categories.

Responsibilities

Maintain knowledge of SGS procedures and external approval criteria to provide efficient and effective BRCGS/FSSC support for affiliates.
Ensure BRCGS/FSSC processes comply with SGS procedures and BRCGS/FSSC requirements so customers receive certificates within required timescales.
Manage BRCGS/FSSC Directory or Portal data, compliance and key performance indicator monitoring, and uploads of reports and certificates.
Operate processes to monitor affiliates' monthly performance and provide feedback on actions required to improve performance.
Undertake other administrative tasks allocated by the Global Product Manager.
For the coordinator role, manage auditor approvals through the BRCGS/FSSC Portal and internal systems, updating approvals as required by scheme rules.
Manage witness assessment activity for BRCGS/FSSC auditors.
Monitor completion of calibration training and harmonization exams, and follow up as required by the Global Product Manager.
Maintain knowledge of SGS procedures and external approval criteria to support IFS Proposal Worksheet approvals for affiliates.
Ensure IFS administrative reviews are completed on time and according to defined parameters.
Ensure IFS certificate issuance and the uploading of IFS certificates and reports are completed without delay and within IFS deadlines.
Update the IFS Portal with client details and audit information to meet IFS targets.
Process cancellations, suspensions, and withdrawals for affiliate clients accurately and efficiently, ensuring notification bodies are informed.
Comply with the Company's Code of Integrity and Professional Conduct and follow health and safety policies and procedures.

Desired Qualifications

Detailed knowledge of the BRCGS/FSSC standards is desirable for the administrator role; detailed knowledge of the BRCGS/FSSC/IFS standard is desirable for the coordinator role.
Additional language proficiency is desirable.

Job Description

JOB TITLE

Global BRCGS/FSSC Technical Administrator

REPORTING LINE

Global Product Manager for BRCGS/FSSC

ROLE PURPOSE

The jobholder is responsible the technical administration of BRCGS/FSSC activities. More specifically:

To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC support for affiliates
To ensure that BRCGS/FSSC processes are completed in accordance with SGS procedures and BRCGS/FSSC requirements to ensure that customers receive certificates in the required timescales.

MAIN RESPONSIBILITES

To manage the BRCGS/FSSC Directory data
To manage compliance/KPI monitoring
To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Directory
To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
To undertake any other administrative tasks allocated by the GPM.

General

At all times, behave in accordance with the Company’s Code of Integrity & Professional Conduct.
At all times, adopt a safe behavior by exercising due regard for the health and safety of employees and clients, in line with policies and procedures.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.

PROFILE

Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organisation.
Recognized HACCP qualification of a minimum of 2 days in duration with an examination.

REQUIRED SKILLS & COMPETENCIES

Fluent in the English language
Knowledge of certification processes
Knowledge of the BRCGS/FSSC standards
Effective time management
Attention to detail.
Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)

DESIRABLE SKILLS & COMPETENCIES

Detailed knowledge BRCGS/FSSC standards
Additional language proficiency

JOB TITLE

Global BRCGS/FSSC/IFS Technical Coordinator

REPORTING LINE

Global Product Manager for BRCGS/FSSC/IFS

ROLE PURPOSE

The jobholder is responsible the technical coordination of BRCGS/FSSC/IFS activities. More specifically:

To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC auditor qualification management for affiliates
To gain and maintain a knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective BRCGS/FSSC proposal approvals for affiliates
To ensure that BRCGS/FSSC processes are completed in accordance with SGS procedures and BRCGS/FSSC requirements to ensure that customers receive certificates in the required timescales.
To ensure that IFS processes are completed in accordance with SGS procedures and IFS requirements to ensure that customers receive certificates in the required timescales.

MAIN RESPONSIBILITES

Auditor approvals through BRCGS/FSSC Portal and internal systems. Update as required following scheme rules
Management of witness assessment activity for BRCGS/FSSC Auditors
To monitor completion of calibration training, Harmonization exams and chase as required by GPM.
To gain and maintain the knowledge and understanding of SGS procedures and external approval criteria to allow efficient and effective IFS Proposal Worksheet approvals for affiliates.
To ensure that all IFS administrative reviews are done in time and according to defined parameters.
To ensure that IFS certificate issuance and uploading IFS certificates and reports is done without delays within the deadlines defined by IFS.
To ensure the IFS Portal is updated with client details and audit information to ensure we meet the IFS targets.
To process cancellations, suspensions and withdrawals for affiliate clients in an accurate and efficient manner to ensure all notification bodies are aware.
To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
To undertake any other administrative tasks allocated by the GPM.

General

At all times, behave in accordance with the Company’s Code of Integrity & Professional Conduct.
At all times, adopt a safe behavior by exercising due regard for the health and safety of employees and clients, in line with policies and procedures.
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job.
To manage the BRCGS/FSSC Portal data
To manage compliance/KPI monitoring
To upload BRCGS/FSSC reports and certificates into BRCGS/FSSC Portal
To operate processes used to monitor the monthly performance of affiliates and feedback on actions required to improve performance
To undertake any other administrative tasks allocated by the GPM.

PROFILE

Recognized HACCP qualification of a minimum of 2 days in duration with an examination.
Broad experience and thorough understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes and key food safety challenges facing the food sector across different categories
2+ years’ full-time experience in Food industry or in retail
First degree, or tertiary equivalent in a Food related or Bioscience discipline.
Recognized HACCP qualification of a minimum of 2 days in duration with an examination.
Broad experience and thorough understanding of Food safety principles, Food safety and quality management principles, food manufacturing processes and key food safety challenges facing the food sector across different categories

REQUIRED SKILLS & COMPETENCIES

Fluent in the English language
Knowledge of certification processes
Knowledge of the BRCGS/FSSC/IFS standard
Effective time management
Attention to detail.
Strong interpersonal and communication skills with an ability to interact effectively at all levels within and outside the organisation.
Proficient in Microsoft suite (Word, Excel, PowerPoint and Outlook)

DESIRABLE SKILLS & COMPETENCIES

Detailed knowledge BRCGS/FSSC/IFS standard
Additional language proficiency

Qualifications

Additional Information

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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