QA/QC Manager

With more than 14000 people around the globe, GHD is one of the world’s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. Serving clients across five continents and the Pacific region, GHD people share a passion for exceeding the expectations of our clients and contributing to their success.

If you want to start a career with impact, being involved in solving everyday problems through to tackling some of the great challenges our clients and communities face, you’ll find that here at GHD.

We are now seeking a QAQC Manager to join our team. This is a critical role and it will be responsible for directing, monitoring and facilitating best practices related to quality assurance.

Responsibilities

• Inspecting sites before construction activities commence.
• Reviewing of all Contractors quality and testing, submissions for contract compliance.
• Attend and contribute to Contractor’s QA/QC meetings.
• Assist in reviews of the Quality Management System.
• Conduct training.
• Report on quality performance at construction meetings.
• Coordinate with the Client’s QA/QC representative for feedback.
• Action and close all complaints.
• Issue regular guidance and information to engineering staff to ensure key issues are effectively handled.
• Monitor close-out of all non-conformances in coordination with engineering staff.
• Produce an QA/QC audit schedule and undertake audits (of contractor, suppliers, subcontractors if applicable).
• Verify that all works are conducted in accordance with approved procedures.
• Ensure all quality records are kept up to date and filed properly.
• Review Contractor’s monthly QA/QC Report.
• Review Contractor’s submittals from QA perspective.
• Ensure contractor carry out all test as per specification requirement.
• Any other appropriate duties relevant to the role.
• External Communications: Help others get the most out of external communications systems by offering support and advice.
• Construction Management: Supervise others on a construction project, working within established operational systems.
• Health, Safety, and Environment: Follow the organization's health, safety, and environment (HSE) policies, procedures, and mandatory instructions to identify and mitigate environmental risks and risks to the well-being of self and others in the workplace; instruct the team in safe working methods; identify instances of risky behaviors within the team and take appropriate action, escalating serious issues as appropriate.
• Work Scheduling and Allocation: Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
• Leadership and Direction: Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.
• Performance Management: Respond to personal objectives and use performance management systems to improve personal performance; or monitor the performance of the team, allocate work and review completion, take appropriate corrective action to ensure timeliness and quality, and contribute to formal individual performance management and appraisal.
• Organizational Capability Building: Provide coaching to team members to develop their skills.
• Quality Assurance: Plan and coordinate testing and inspection of products and processes. Implement corrective actions or continuous improvement initiatives and monitor them to make sure they are effective.
• Operational Compliance: Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
• Client & Customer Management (External): Help senior colleagues manage client and customer relationships by using relevant sales or client systems.

Take on some of the world's toughest challenges- with everyone at GHD backing you every step of the way.

At GHD, we celebrate the power of a multicultural workforce and champion individual achievement. As an equal opportunity employer, we are committed to providing fair and inclusive employment opportunities to all qualified candidates and employees—regardless of background, identity, or experience. We believe that diversity drives innovation, and we welcome the unique perspectives that each team member brings to our organization.