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Boeing

Builds commercial aircraft, defense and space systems

Senior Hardware Asset Management Specialist

IT OperationsPosted on Nov 9
Full-time$111.3k - $173.7kHybrid

About the Job

Requirements

  • At least five years of experience with IT asset management and configuration management databases (CMDB).
  • At least five years of experience with the ServiceNow platform.
  • At least five years of experience running inventory management, including inventory optimization.
  • At least three years of experience leading ServiceNow platform support.

Responsibilities

  • Lead a team of hardware asset management analysts and asset coordinators, including setting priorities.
  • Own the hardware asset management program roadmap, policies, and processes, aligned with ISO/IEC 19770-1 and industry best practice.
  • Govern the end-to-end hardware lifecycle, including request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal.
  • Maintain accurate and complete hardware asset records in the CMDB and hardware asset management platform, such as ServiceNow HAM Pro, including reconciliation against discovery, mobile device management, and procurement data.
  • Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets.
  • Manage IT Asset Disposition vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance.
  • Oversee stockroom operations, including stock levels, consumption forecasting, and spares management.
  • Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning.
  • Partner with Finance on capitalization, depreciation, and fixed asset reconciliation.
  • Define and report key performance indicators to leadership, including inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance.

Desired Qualifications

  • A bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience.
  • Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist.
  • Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment.
  • Familiarity with endpoint management and discovery tools such as Microsoft Intune, SCCM/MECM, Jamf, and ServiceNow Discovery.
  • Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking.
  • Background in supply chain, logistics, or vendor management.
  • Experience with Power BI or similar tools for executive dashboards.
  • Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange.
  • Strong analytical skills with large datasets and advanced Excel proficiency.
  • Clear written and verbal communication, with the ability to present findings and risk to senior leadership.

About the Company

Boeing

Builds commercial aircraft, defense and space systems

Boeing builds commercial airplanes, military aircraft and space systems for airlines, governments and other aerospace customers worldwide. Its passenger jet families include the 737 and 787, while its defense portfolio spans fighter aircraft, helicopters, tankers and satellites. Engineers design and integrate aircraft structures and systems, and factories assemble and test the finished products for delivery to customers. The company earns money through aircraft and equipment sales, government development contracts, and services such as maintenance, spare parts and flight training. Boeing was founded in 1916 and is headquartered in Arlington, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Arlington County, VA
Founded
1916

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