Global Process & Strategy Manager

Reach Beyond!

CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!At CHC, we pride ourselves on our values and culture: Accountability: Take pride and ownership of our actions and results. Collaboration: Working together with transparency and trust to drive continuous improvement. Care: Creating a safe and sustainable environment for all. Integrity: Doing what's right and fostering a culture of respect. Excellence: Prioritizing quality services and setting industry standards.

Role Summary

Global Process & Strategy (GPS) Manager

📍 Sola (Stavanger), Norway | 🕒 Full-time | Fixed Term

Role Summary

CHC Helicopter Service AS is seeking an experienced and driven Global Process & Strategy (GPS) Manager to join our team in Sola.

This is an exciting opportunity to play a key role in shaping how CHC operates and grows globally. As part of the Global Process & Strategy Team, you will work closely with senior leaders and cross-functional teams to deliver high-impact strategic initiatives, drive business transformation, and improve operational performance across the organisation.

In this highly visible role, you will help define growth strategies, lead process improvement and digitisation initiatives, and support data-driven decision-making across the business. You will act as a trusted advisor, coach, and change champion, helping teams turn ideas into practical solutions that deliver measurable business value.

For candidates seeking a role with global exposure, meaningful influence, and the opportunity to shape the future of CHC, this position offers a unique platform to make a lasting impact.

Key Responsibilities

Responsibilities will vary depending on business initiatives and may include:

• Own the production of core weekly governance documents and analytics.
• Prepare for weekly Initiative Owner and Steering Committee meetings.
• Support initiative owners with business justification and improvement plans.
• Act as the first point of contact for initiative owners requiring support to drive initiatives forward.
• Facilitate problem-solving with initiative owners and workstream leads to drive improvement.
• Champion adherence to transformation principles and tools.
• Use a challenger mindset to break down roadblocks, align decisions, and coordinate solutions between sponsors and workstreams.
• Identify processes with high potential for digitisation and support the business with relevant RFPs.
• Act as a sounding board for leadership and the Transformation Office in preparation for key working sessions and presentations.
• Mentor CHC functional teams based on analytical insights and research.
• Coordinate regional new user training delivery, including business rules, Wave processes and new features.
• Support project change management activities, including training and communication plans, risk assessments and project management.
• Create content to support education on new features, business rules and processes.
• Distribute invitations and maintain training attendance and effectiveness records.
• Facilitate process improvement workshops, process mapping and root cause analysis.
• Work with business leaders to create and improve KPI reports and dashboards.
• Support data-driven decision making across the business by helping to define reporting requirements, data sources and processes.

Qualifications, Skills & Attributes

The ideal candidate will possess:

• Minimum 5–10 years of relevant business experience in areas such as business transformation, process reengineering, quantitative analysis, or project management.
• A proven track record of delivering high-impact business results and driving measurable improvements.
• Experience leading teams through operational turnaround initiatives, large-scale change programs, or significant business transformation.
• Proven leadership capability, with the confidence, resilience, and influence required to drive initiatives across multiple business functions.
• Excellent stakeholder management, communication, and relationship-building skills, with the ability to engage effectively at all levels of the organisation, including senior leadership.
• Strong problem-solving and analytical skills, with the ability to challenge existing practices, remove roadblocks, and identify opportunities for continuous improvement.
• Experience working within a global, complex, dynamic, and multicultural business environment.
• Strong knowledge of analytical and reporting tools, including Microsoft Excel, Power BI, PowerPoint, Teams, Copilot, and project management platforms.
• Strong organisational skills, with the ability to manage multiple priorities, meet deadlines, and handle sensitive and confidential information.
• A proactive, hands-on approach, with high energy, adaptability, and a commitment to achieving results in a fast-paced environment.
• Willingness and ability to travel internationally up to 50% of the time.

Eligibility

Applicants must have the legal right to work in Norway and meet any clearance requirements relevant to the role.

⚠️ Important

All CVs and application responses must be submitted in English. Applications not in English will not be considered.

Recruitment Process

We may commence interviews or close applications prior to the advertised closing date if suitable candidates are identified. We therefore encourage applicants to apply as early as possible.

Only shortlisted candidates will be contacted. If you do not hear from us following the closing date, please consider that your application has been unsuccessful on this occasion. We thank you for your interest and wish you every success in your future career endeavours. 

Recruitment Agencies

We manage this vacancy directly and do not engage recruitment agencies for this role.

We kindly request that agencies do not contact us in relation to this position or submit unsolicited candidate CVs. Any CVs submitted without prior written agreement will be treated as direct applications, and no agency fees will be payable. Thank you for your understanding.