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Henry Schein One

Integrated dental practice management software

Staff Technical Program Manager

Program ManagementPosted on Nov 11
Full-timeRemote in USA

About the Job

Requirements

  • At least 8 years of relevant project and program management experience.
  • 2–3 years of Python scripting experience.
  • Experience with release management and communications for an enterprise-level or flagship product.
  • Experience with AI-assisted coding and willingness to use AI tools such as Claude or Cursor daily.
  • Strong understanding of the software development lifecycle, including Agile and Scrum.
  • Ability to explain work clearly to technical and non-technical audiences.
  • Ownership and follow-through, with a detail-oriented and analytical approach.
  • Strategic thinking and a constructive approach to handling conflict.

Responsibilities

  • Own the rollout of Dentrix releases and keep internal stakeholders informed about changes in each version.
  • Coordinate with Dentrix Engineering and Product to confirm each release is ready to ship without customer surprises.
  • Write and distribute AI-assisted release notes based on user stories, features, and epics.
  • Support a fast release cadence as the organization moves to AI-DLC.
  • Maintain and improve the GitLab CI/CD pipeline to ensure builds, releases, and upgrades are correct and deploy-ready; monitor automated release processes and address issues.
  • Write Python scripts for new tests and pipeline changes, using AI tools such as Claude or Cursor to accelerate the work.
  • Develop rollout plans covering scope, dependencies, milestones, and communication, and manage risks with contingency plans to keep releases on track.
  • Partner with Product, Security, and DevOps/SRE teams to align technical execution with Dentrix product strategy and release goals.
  • Share regular status updates with stakeholders and address questions and concerns promptly.
  • Use data to advise leaders on release readiness and process improvements, and promote program management and release best practices across teams.

Desired Qualifications

  • Experience with AI-driven development lifecycles and automated release processes.
  • Experience in B2B SaaS or a similar software environment with comparable engineering practices.

About the Company

Henry Schein One

Integrated dental practice management software

Henry Schein One provides integrated dental technology to help dental practices run more efficiently, profitably, and with a focus on patient care. Its platform combines demand generation, patient experience, practice management, revenue management, dental analytics, and clinical workflow into a single, simple-to-use system. Practitioners and office staff use the software to streamline operations, improve clinical and administrative processes, and make data-driven decisions. The company differentiates itself by offering a comprehensive, end-to-end solution that integrates multiple functions within one platform, supported by Henry Schein’s extensive dental network. The goal is to help practices deliver better patient care while achieving smoother operations and higher profitability.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
American Fork, UT
Founded
2018

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