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Circle K

Global convenience stores and fuel stations

Lead Customer Service Representative

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeConcord, NC, USA

About the Job

Requirements

  • Ability to sell products to customers and provide customer care.
  • Ability to work at a quick pace, contribute to team goals, solve problems, and offer customer suggestions.
  • Ability to lead a team of employees and provide entry-level employee supervision.
  • Ability to stand or walk for up to 8 hours; lift or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift; occasionally lift or carry up to 60 pounds from ground to waist level; push or pull with the arms using up to 20 pounds of force; bend at the waist with some twisting for up to one hour per shift; and grasp, reach, and manipulate objects, with possible ladder climbing to store or retrieve materials or place and remove signs.

Responsibilities

  • Greet customers, operate the register, cashier, and make purchase suggestions; occasionally work with the food program.
  • Lead shifts regularly, gaining entry-level management experience.
  • Work in multiple areas inside and outside the store to maintain store appearance standards and provide fast, friendly customer service.
  • Attend onsite regularly and predictably.
  • Work with customers and the team to accomplish daily store tasks.

Desired Qualifications

  • Retail and customer service experience.
  • Entry-level management experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career and willingness to learn.

About the Company

Circle K

Global convenience stores and fuel stations

Circle K operates an international network of convenience stores and fuel stations across Europe. At each location, customers can refuel or fast-charge electric vehicles, wash their car, and purchase coffee, fresh food and everyday items, plus access fuel cards and mobility services for business fleets. The experience is a one-stop shop where customers can pay at the pump, add services like car wash, and manage fleet needs through integrated mobility solutions. By combining a large network with fuels, charging, quick-service food, and fleet tools, Circle K differentiates itself from rivals and aims to serve both individual drivers and businesses with convenient energy and mobility options.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Tempe, AZ
Founded
1951

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