Quality Manager - Indoor Products

Your role and responsibilities

In this role, you will have the opportunity to deploy and lead the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams, with the aim to achieve and exceed customer expectations while ensuring sustainable operations. Each day, you will drive the local quality system through the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by coordinating the efforts of all necessary local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance and ensuring that the necessary certification requirements are met throughout the organization.

The work model for the role is: #Li-Onsite

This role is contributing to the Electrification business in Distribution Solution at Nashik, India.

You will be mainly accountable for:

• Influencing and consulting with management within the local ABB unit to innovatively shape the design and development of your functional area to improve the organization’s overall performance.
• Ensuring appropriate internal and external communication relevant to quality management system.
• Implementing short, medium- and long-term strategy, activities, and planning to develop the quality management system, based on identified risks and opportunities, in collaboration and agreement with the local management team.
• Establishing a closed-loop quality cycle from product development to customer experience feedback to ensure customer requirements and expectations are met.

• Degree in Electrical Engineering (should be full-time)
• Minimum 8 to 14 years of experience in In-process Quality and Customer Complaint of MV Switchgear (Indoor or Outdoor Circuit Breakers / AIS / GIS)
• Proven expertise in CAPA, Process Audits, Lean Six Sigma, QA processes, documentation, and standardization.
• Demonstrated leadership in enhancing product quality, reliability, and customer satisfaction
• Strong communication skills with customers and stakeholders, ensuring effective complaint resolution and collaboration.

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.