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NeoGenomics Laboratories

Cancer diagnostics testing and pharma services

Senior Training Manager - Commercial Education and Effectiveness

Full-TimeUpdated on 10/23/2026
No salary listed
Senior, Expert
Bachelor's, Master's
Remote in USA+1 moreMore locations: Fort Myers, FL, USA
RemoteRemote within the United States; approximately 30%–40% travel, including overnight trips and field visits.
TrainingCorporate & Technical Training, Instructional Design & Curriculum Development

About the job

Requirements
  • A bachelor's degree is required; life sciences, business, education, or a related field is preferred.
  • At least 8 years of commercial experience in oncology, molecular diagnostics, laboratory services, biotechnology, pharmaceutical, medical device, or a similarly complex healthcare selling environment is required. An equivalent combination of field sales and training experience will be considered.
  • Strong territory management and account planning skills, including account mapping, stakeholder identification, prioritization, opportunity planning, and coordinated execution across multiple call points.
  • Strong business analytics and commercial acumen, with the ability to interpret performance data and translate insights into actionable coaching.
  • Working proficiency with Salesforce or a comparable customer relationship management system, including reports, dashboards, pipeline, and opportunity management.
  • Ability to coach others on strategic selling principles and effective customer conversations.
  • Strong facilitation, presentation, coaching, and feedback skills, with credibility to work effectively with experienced sales professionals and senior commercial leaders.
  • Ability to translate complex clinical, product, market, and business concepts into clear, compliant, and practical learning experiences.
  • Understanding of adult learning principles and experience developing or adapting instructor-led, virtual, digital, and field-based learning solutions.
  • Ability to identify performance needs and determine whether training, coaching, process improvement, tools, or another intervention is appropriate.
  • Experience with customer relationship management, learning management, and sales content management platforms, and developing learning content within those systems.
  • Proficiency with Microsoft Office products, particularly PowerPoint and Excel, and comfort using learning platforms, digital coaching tools, and emerging artificial intelligence-enabled productivity tools in accordance with company policy.
  • Ability to coach and influence without direct authority, work effectively with minimal direction, communicate proactively, and manage multiple priorities.
  • Ability to handle sensitive information confidentially and comply with legal, regulatory, compliance, and company requirements.
  • Demonstrates Neo's values of Quality, Integrity, Accountability, Teamwork, and Innovation.
Responsibilities
  • Lead the design, facilitation, and continuous improvement of onboarding and ongoing commercial development across customer-facing roles and sales leadership, tailored to the needs of the Oncology and Pathology teams.
  • Build a Regional Director onboarding curriculum covering leadership of the business, coaching the sales model, field coaching, territory and regional performance evaluation, Salesforce and analytics use, setting expectations, and talent development.
  • Build and deliver the Regional Field Trainer onboarding curriculum, including sit-lead expectations, coaching fundamentals, and the trainer's role within sales onboarding.
  • Develop and embed a territory management curriculum to assess territory opportunity, prioritize accounts, establish business objectives, create action plans, and adjust plans based on performance and market dynamics.
  • Build account-based selling capability so representatives can map complex accounts, identify stakeholders and decision makers, coordinate across call points, and develop strategic account-growth approaches.
  • Build call-point-specific Oncology and Pathology selling guidance that reflects differences in account mapping, buying processes, and sales approaches by division and test.
  • Integrate account and territory strategy with the NeoGenomics selling methodology, and create case scenarios, account-planning templates, live role plays, and field assignments applied to participants' actual territories.
  • Develop training in business acumen and data fluency, including use of Salesforce, dashboards, reporting, and analytics to understand territory performance, identify opportunities and gaps, manage pipeline, and make informed business decisions.
  • Partner with Sales Leadership and Commercial Operations to define the metrics, reports, dashboards, and customer relationship management behaviors expected of field teams and Regional Directors.
  • Formalize internal expertise and report training effectiveness using leading and lagging indicators, including completion, certification results, observed field application, and territory performance where appropriate.
  • Create ongoing Regional Director development programs to strengthen field coaching, business performance interpretation, capability assessment, and execution.
  • Establish a field development approach that extends learning beyond formal training through field rides, manager coaching, Regional Field Trainers, targeted practice, reinforcement tools, and peer best-practice sharing.
  • Conduct field rides, territory visits, stakeholder interviews, and needs assessments to identify skill gaps and refine curriculum based on real-world account activity.
  • Develop structured learning journeys and ongoing field curricula beyond onboarding and product launches across both divisions.
  • Partner with Marketing, Product, Medical, and Commercial Launch Excellence to translate product launches, coverage expansions, clinical updates, and strategic initiatives into role-relevant training.
  • Support national and regional commercial meetings by defining learning outcomes, developing workshops, facilitating sessions, and enabling leader and field-trainer pull-through.
  • Apply adult learning principles to curriculum design and select delivery modalities appropriate to learning objectives.
  • Build and govern content within the learning platform, support platform evolution, and manage assigned training projects and external partners.
  • Translate complex clinical and scientific content into commercially relevant language and collaborate across cross-functional teams to ensure training supports business goals.
  • Perform other duties as assigned by the Director, Commercial Education and Effectiveness.
Desired Qualifications
  • An advanced degree, instructional design coursework, or facilitation certification is preferred but not required.
  • A demonstrated record of strong sales performance, territory growth, strategic account management, or commercial leadership is strongly preferred.
  • Experience navigating complex oncology accounts, health systems, practices, or other multi-stakeholder customer environments is strongly preferred.
  • Prior sales training, field trainer, coaching, facilitation, or learning and development experience is preferred.
  • Experience with Power BI or other business intelligence tools is a plus.

About the company

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NeoGenomics Laboratories

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NeoGenomics provides cancer-focused genetic testing and information services to help diagnose and guide treatment for various cancers. Its tests include cytogenetics, FISH, flow cytometry, IHC, ISH, and molecular testing, run in CAP-accredited and CLIA-certified laboratories across multiple U.S. sites. Healthcare providers use the tests for diagnosis and treatment planning, while pharmaceutical companies use the Pharma Services division for clinical trials and drug development, with partnerships like QIAGEN for companion diagnostics. The company aims to advance oncology diagnostics and personalized medicine by delivering accurate, actionable results and supporting new cancer therapies.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Fort Myers, Florida

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 28, 2026 revenue rose 11% to $202 million, with NGS up 26%.
  • August 26, 2026 Medicare expanded RaDaR ST coverage for immunotherapy response monitoring.
  • June 2026 refinancing cut 2028 debt, while Q2 generated $20 million operating cash.

What critics are saying

  • July 20, 2026 DOJ settlement exposed Laboratory Clinical Initiative kickback conduct through 2022.
  • CMS coverage and payer policy still determine RaDaR ST and NGS reimbursement economics.
  • Any future FCA violation or reimbursement denial would crush community-provider trust and volumes.

What makes NeoGenomics Laboratories unique

  • July 2026 PTEN IHC CDx gives NeoGenomics an FDA-approved prostate companion diagnostic.
  • NeoGenomics' nearly 500-test oncology menu standardizes community-provider workflows across diagnosis, therapy, and MRD.
  • RaDaR ST and PanTracer Pro bundle genomic testing, reflex rules, and oncology interpretation.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Paid Vacation
  • Paid Holidays
  • Wellness Program
  • Hybrid Work Options

Growth & Insights and Company News

6 month growth

0%

1 year growth

0%

2 year growth

-1%
Mugglehead
Oct 15th, 2026
NeoGenomics expands Indica Labs partnership for digital pathology.

NeoGenomics expands Indica Labs partnership for digital pathology. The expanded rollout will use cloud-based HALO AP, which the Oct. 15 release identifies as research use only in the United States. A broader digital pathology rollout is planned across cancer-testing operations after NeoGenomics, Inc. NASDAQNEO expanded its Indica Labs partnership on Thursday. The collaboration extends a technology relationship dating to 2015, but the Oct. 15 release gives no deployment deadline or financial terms. The Oct. 15 announcement says the cloud-based HALO AP image management platform will underpin the expansion. Its vendor-neutral design is intended to accommodate third-party and internally developed AI tools while limiting integration costs, although the release gives neither a laboratory count nor a spending or savings target. NeoGenomics is a Florida-based cancer genetics testing and information-services company with a laboratory network spanning the United States and England. Shares closed at US$16.88 on Nasdaq at 4 p.m. EDT on Oct. 14, before the announcement, according to Google Finance's NASDAQNEO quote. The next financial update is due Oct. 28. Oct. 15 release omits capacity estimates. NeoGenomics says the infrastructure should streamline operations and give customers access to digital capabilities without heavy capital investment or complex IT integration. The announcement does not quantify additional testing capacity, turnaround-time improvements or an expected effect on margins. The financial baseline comes from its July 28 second-quarter results: clinical testing volume increased 2 per cent from a year earlier, while average revenue per clinical test rose 12 per cent. Total revenue reached US$202 million for the quarter ended June 30, up 11 per cent. Adjusted gross margin reached 48 per cent in that quarter, an increase of 260 basis points from a year earlier. That measure excludes acquired-intangible amortization and stock-based compensation, so it differs from the reported gross margin of 46 per cent. Cash and cash equivalents stood at US$146 million on June 30. Thursday's release does not specify upfront investment or recurring platform fees. "This expanded partnership represents an important step in building the infrastructure needed for the next generation of oncology care," Indica Labs chief executive Steven Hashagen said in NeoGenomics' release. NeoGenomics also expects the infrastructure to support AI co-development and clinical trial collaborations while expanding its curated pathology datasets. It wants testing capabilities ready as AI-based biomarker applications emerge alongside the antibody-drug conjugate pipeline, although the Oct. 15 announcement identifies no specific application launch or contracted research programme. Digital pathology products have different uses. The regulatory qualification is explicit in Thursday's release: HALO AP is for research use only in the United States and is not FDA cleared for clinical diagnostic use. The company says it is CE-IVDR marked for in-vitro diagnostic use in Europe, the United Kingdom and Switzerland. Tempus AI, Inc. NASDAQTEM launched Paige Predict on Jan. 21, describing AI applications that predict the likely presence of biomarkers from digitized tissue slides. Tempus says the predictions help clinicians prioritize confirmatory tissue-based tests, including when tissue is scarce. Its stated scope covers 123 biomarkers and oncogenic molecular pathways across 16 cancer types. Those are predictions intended to inform testing decisions, rather than a performance specification for NeoGenomics' planned infrastructure. Danaher Corporation NYSEDHR, through Leica Biosystems, has a separate offering involving Indica Labs. Leica's March 31 launch announcement describes Aperio HALO AP DX software paired with its Aperio GT 450 DX scanner for clinical digital pathology in the United States. That product combination differs from the HALO AP platform named in NeoGenomics' announcement. The next scheduled financial update is Oct. 28, after U.S. markets close. Those third-quarter results will provide the next financial baseline; the Oct. 15 partnership announcement gives no rollout cost or completion date.

TradingView
Oct 5th, 2026
NeoGenomics, Inc. (NEO) sets CEO succession; Prelim Q3 revenue ~$209M.

NeoGenomics, Inc. (NEO) sets CEO succession; Prelim Q3 revenue ~$209M. NeoGenomics named President & COO Warren Stone as CEO and director effective Jan 4, 2027, with Tony Zook to become Executive Chair. The company expects preliminary Q3 2026 revenue of ~$209M and reiterated full-year revenue and adjusted EBITDA guidance. Material Details | # | Detail | AI Analyst View | | 1 | Prelim Q3 revenue ~$209M | Signals topline trajectory; traders gauge run-rate vs prior quarters and guidance. | | 2 | NGS revenue up ~28% YoY | High-growth segment strength can support margin mix and valuation. | | 3 | FY26 guidance reiterated | Confirms outlook stability; reduces downside risk near term. | | 4 | CEO change Jan 4, 2027 | Planned succession lowers disruption risk; leadership continuity matters. | | 5 | Lead Independent Director named | Board refresh supports governance continuity through transition. | Context by AI Analyst This is a mid-cycle update combining planned leadership succession with prelim revenue, reinforcing a continuity narrative. A formal Q3 print with full metrics and any raise to full-year revenue would be the next catalyst. Based on the original press release from NeoGenomics, Inc. distributed by BusinessWire. Disclaimer This is an AI-generated summary and may contain inaccuracies. Summary is based on content distributed by BusinessWire. Please verify any important information with the original source. This information is not a recommendation for what you should do personally and does not constitute investment advice.

Defense World
Sep 21st, 2026
NeoGenomics highlights NGS, MRD growth strategy at Morgan Stanley Conference.

NeoGenomics highlights NGS, MRD growth strategy at Morgan Stanley Conference. NeoGenomics (NASDAQ:NEO) executives outlined the company's strategy to expand its role in community-based precision oncology, emphasizing growth in next-generation sequencing, minimal residual disease testing and workflow tools designed for physicians treating patients closer to home. Speaking at the Morgan Stanley Healthcare Conference, Chief Executive Officer Tony Zook said the company remains focused exclusively on oncology and on serving community providers, where it estimates nearly 80% of patients receive treatment. NeoGenomics began with diagnostic testing but has expanded its portfolio to include therapy selection and MRD testing, he said. Zook said investors may underestimate the company's existing NGS business. Although NGS represents about 10% of NeoGenomics' test volume, it accounts for roughly one-third of clinical revenue, he said. The company's NGS portfolio exceeds $250 million in revenue and was growing 26%, according to Zook. Community oncology focus. Zook and Chief Operating Officer and President Warren Stone differentiated the company's approach to community oncology from that of providers focused on academic medical centers. Community physicians often operate under time constraints, see a broad range of cancer types and require practical, guideline-based testing workflows, the executives said. Stone said NeoGenomics offers nearly 500 tests spanning diagnosis, therapy selection, MRD, solid tumors and hematologic cancers. The breadth of that portfolio can allow providers to standardize their external testing with a single laboratory partner, he said. NeoGenomics is seeking to reduce administrative and clinical friction through care pathways and simplified ordering. Stone cited the company's PanTracer Pro offering, launched earlier this year, which enables physicians to provide a patient's cancer type and stage while NeoGenomics determines the appropriate testing approach based on guidelines and its OncoTree classification system. The resulting report can include potential therapy options and available clinical trials, Stone said. The company may also perform reflex testing or add-on testing where needed. "It's not distinct products. It's really around a workflow solution," Stone said of the PanTracer family, which includes tissue- and liquid-based offerings for solid-tumor therapy selection. NGS growth and revenue-cycle initiatives. Chief Financial Officer Abhishek Jain said NGS revenue increased 26% during the first half of 2026. Volume growth was in the mid-teens, with the remainder of the increase stemming from revenue-cycle-management, or RCM, initiatives. Jain said larger NGS panels are growing more than 20% as the company sees a shift away from single-gene and targeted panels. That mix shift has affected both volume metrics and average unit pricing, he said. * About two-thirds of NGS RCM growth came from the mix shift toward larger panels, according to Jain. * The remaining RCM growth came from contractual and policy wins, pricing actions, collection initiatives and commercial payer efforts. * More than 60% of clinical revenue is derived from direct client billing, Jain said. The company implemented the XiFin billing system in the third quarter of 2026. Jain said the platform is intended to improve collections processes and operational efficiency as NeoGenomics shifts toward more NGS and MRD testing. Looking ahead, Jain said investors should generally expect about half of the company's growth to come from volume and half from RCM on a go-forward basis. Zook said NGS and MRD could grow from about one-third of the business today to more than half over time, supporting both revenue and margin expansion. MRD and liquid biopsy opportunities. Stone said NeoGenomics' recently obtained coverage for immuno-oncology, or IO, applications of its RaDaR ST MRD test expands the company's addressable market by about $4 billion, out of an estimated $20 billion MRD market. The coverage also enables the company to present RaDaR as a pan-cancer offering, rather than one limited to specific indications, he said. According to Stone, RaDaR ST can detect disease at levels as low as one part per million and has a substantial body of peer-reviewed publications. NeoGenomics also has reorganized its commercial structure into separate pathology and oncology sales teams, with the oncology organization reaching what Stone described as a critical scale in July. For PanTracer LBx, the company's liquid-biopsy product, Zook said the key requirement for a more meaningful contribution is time. He said the liquid offering has complemented the broader PanTracer portfolio and helped support adoption of tissue-based testing. NeoGenomics expects liquid biopsy to become a substantial contributor in late 2027 and 2028, he said. Cash flow and capital allocation. Jain said NeoGenomics remains focused on becoming free-cash-flow positive for the full year. He cautioned that quarterly cash flow can be affected by timing factors, including payroll cycles and the cash payment related to a Department of Justice settlement in the third quarter. With most of its 2028 convertible notes refinanced, Jain said the company does not need major acquisitions to fill product portfolio gaps. Instead, he identified sales-force expansion, research and development, clinical studies, IT infrastructure and product platforms as key uses of capital. NeoGenomics has also said it plans to transition from the NovaSeq 6000 platform to NovaSeq X, an investment Jain said could support growth and operational efficiency. About NeoGenomics (NASDAQ:NEO). NeoGenomics, Inc is a provider of cancer-focused diagnostic testing and contract research services. The company operates clinical laboratories that support physicians, hospitals and other healthcare organizations with information used to help diagnose, classify and monitor cancer. Its testing services include anatomic pathology, immunohistochemistry, flow cytometry, cytogenetics, fluorescence in situ hybridization, molecular testing and next-generation sequencing. NeoGenomics also provides biopharmaceutical companies with clinical trial testing, central laboratory services, biomarker development and other research services intended to support the development of oncology therapies and companion diagnostics. Founded in 1999, NeoGenomics serves healthcare providers and pharmaceutical and biotechnology customers primarily in the United States, with additional capabilities supporting international clinical research programs.

Yahoo Finance
Sep 21st, 2026
NeoGenomics' NGS business exceeds $250M in revenue, growing 26%

NeoGenomics executives outlined the company's precision oncology growth strategy at the Morgan Stanley Healthcare Conference, emphasising next-generation sequencing and minimal residual disease testing. Chief executive officer Tony Zook said NGS represents about 10% of test volume but roughly one-third of clinical revenue, with revenue exceeding $250 million and growing 26%. Larger panels, revenue-cycle initiatives and payer actions are expected to drive future growth. The company is targeting community oncology providers, where an estimated 80% of patients receive treatment. Chief operating officer Warren Stone said NeoGenomics offers nearly 500 tests spanning diagnosis, therapy selection, MRD, solid tumours and haematologic cancers. Coverage for RaDaR ST's immuno-oncology applications increases the addressable market by approximately $4 billion, whilst PanTracer LBx is expected to become a substantial contributor in 2027–2028.

TradingView
Jul 29th, 2026
Why NeoGenomics (NEO) stock is up today.

Why NeoGenomics (NEO) stock is up today. What Happened? Shares of oncology (cancer) diagnostics company NeoGenomics NEOjumped 15.8% in the afternoon session after the company reported second-quarter 2026 earnings that surpassed Wall Street expectations and raised its full-year financial guidance. The cancer-diagnostics company posted adjusted earnings of $0.05 per share on revenue of $201.7 million, beating analyst forecasts of $0.03 per share and $197.3 million in revenue. The top-line result represented an 11.2% increase compared to the same period in the previous year. Following the strong performance, NeoGenomics lifted its full-year outlook, now expecting revenue of around $804 million. Furthermore, its adjusted earnings per share guidance for the full year of $0.19 also came in ahead of analyst estimates. What Is The Market Telling Us NeoGenomics's shares are very volatile and have had 28 moves greater than 5% over the last year. But moves this big are rare even for NeoGenomics and indicate this news significantly impacted the market's perception of the business. The previous big move we wrote about was 20 days ago when the stock gained 3.4% on the news that the company announced the launch of the first FDA-approved immunohistochemistry (IHC) companion diagnostic test for patients with prostate cancer. The test, called PTEN IHC CDx, is designed to identify PTEN protein loss in patients with prostate adenocarcinoma. This detection is crucial as it helps determine which patients may be eligible for AstraZeneca's recently approved targeted therapy, TRUQAP. By providing a necessary diagnostic tool for a specific, modern treatment, NeoGenomics has established a clear commercial application for its product, linking it directly to patient care decisions and a major pharmaceutical therapy. NeoGenomics is up 32.9% since the beginning of the year, and at $15.63 per share, it has set a new 52-week high. Despite the year-to-date gain, investors who bought $1,000 worth of NeoGenomics's shares 5 years ago would now be looking at only $342.08. ONE MORE THING: 3 Hidden Platforms Growing 3X Faster than Amazon, Google, and PayPal. Amazon, Google, and Meta all followed the same playbook: Dominate an ignored market. Build an unbeatable moat. Scale until you're unstoppable. These three platforms are running that exact playbook right now. The early investors in Amazon made fortunes. The early investors in these could do the same.