Associate Director - Pharma Commercial Data & AI

Introduction 

Axtria is a global provider of cloud software and data analytics to the Life Sciences industry. We help Life Sciences companies transform the product commercialization journey to drive sales growth and improve healthcare outcomes for patients. We are acutely aware that our work impacts millions of patients and lead passionately to improve their lives. 

Since our founding in 2010, technology innovation has been our winning differentiation, and we continue to leapfrog competition with platforms that deploy Artificial Intelligence and Machine Learning. Our cloud-based platforms - Axtria DataMax™, Axtria InsightsIQ™, Axtria SalesIQ™, and Axtria MarketingIQ™ - enable customers to efficiently manage data, leverage data science to deliver insights for sales and marketing planning, and manage end-to-end commercial operations. With customers in over 75 countries, Axtria is one of the biggest global commercial solutions providers in the Life Sciences industry. We continue to win industry recognition for growth and are featured in some of the most aspirational lists - INC 5000, Deloitte FAST 500, NJBiz FAST 50, SmartCEO Future 50, Red Herring 100, and several other growth and technology awards. 

Axtria is looking for exceptional talent to join our rapidly growing global team. People are our biggest perk! Our transparent and collaborative culture offers a chance to work with some of the brightest minds in the industry. Axtria Institute, our in-house university, offers the best training in the industry and an opportunity to learn in a structured environment. A customized career progression plan ensures every associate is setup for success and able to do meaningful work in a fun environment. We want our legacy to be the leaders we produce for the industry. Will you be next? 

About the Role

We are looking for a Associate Director – Commercial Data Management & AI to support pharmaceutical clients in Immunology, Rare Diseases and Ophthalmology. You will bring therapeutic-area knowledge of business processes and commercial datasets together with hands-on skills in Snowflake, Power BI and Cortex AI.

You will serve as the data point of contact between commercial business teams and technical teams. You will ensure the right data is available, trusted and well understood, and help apply AI to everyday commercial questions.

Key Responsibilities

• Act as the data lead for Immunology, Rare Disease and Ophthalmology commercial work, partnering with business, analytics, IT and governance teams.
• Translate therapeutic-area business processes (HCP/HCO targeting, patient identification, referral and specialty channel flows, field engagement, market access) into data requirements, definitions and metrics.
• Manage and support commercial datasets across their lifecycle: CRM, MDM (HCP/HCO, affiliations, product and reference data), claims, sales, specialty pharmacy, patient services/hub, and alignment and incentive compensation data.
• Own data quality for assigned domains: define and monitor data quality rules, investigate issues with source owners, and drive resolution.
• Maintain data definitions, metadata, lineage and business glossary entries, and support data governance and stewardship practices.
• Build and maintain Snowflake data assets (SQL transformations, curated views, semantic definitions) and Power BI reports and dashboards for business consumption.
• Support Snowflake Cortex AI use cases such as natural-language analytics and document or text insights, including defining context, evaluating outputs and validating results with business users.
• Onboard and integrate new data sources and respond to business data requests, including prioritization and impact assessment.
• Communicate data availability, issues and changes clearly to business and technical stakeholders.

Skills & Qualifications

• Strong understanding of pharma commercial processes and datasets, with experience in at least one of Immunology, Rare Diseases or Ophthalmology.
• Hands-on knowledge of CRM data (e.g., Veeva CRM/Vault CRM, Salesforce) and MDM concepts (HCP/HCO mastering, matching and survivorship, affiliations, hierarchies); exposure to platforms such as Reltio is a plus.
• Working knowledge of claims (medical and pharmacy), sales (e.g., IQVIA, Symphony), specialty pharmacy and patient services data.
• Strong SQL skills and hands-on experience with Snowflake and Power BI.
• Familiarity with Snowflake Cortex AI or comparable generative AI tooling, including prompt and context design and output evaluation.
• Understanding of data management disciplines: data quality, metadata, governance, lineage and stewardship.
• Python is a plus, but not required.
• Ability to work independently and communicate clearly with business and technical audiences.
• Bachelor’s degree in Life Sciences, Computer Science, Information Systems, Engineering or a related field.

Experience

• 8–10+ years of experience in pharma/life sciences commercial data management, analytics or data engineering roles.
• Hands-on experience with commercial data in at least one of Immunology, Rare Diseases or Ophthalmology.
• Client-facing or consulting experience preferred.

Logistics and Location 

• We are hiring for Berkeley Heights, NJ  
• U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.  
• Flexibility to travel and/or relocate within the US as per project requirements. 

Pay Transparency Laws 
Salary range or hourly pay range for the position 
 
The salary range for this position is $131,200 to $174,975 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. 
 
The salary range reflected is based on a primary work location of Berkeley Heights, New Jersey. The actual salary may vary for applicants in a different geographic location.