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AdventHealth

Integrated health system delivering whole-person care

Director of Medical Practice Operations - Cardiology

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePort Charlotte, FL, USA$97.2k - $180.8kIn-person

About the Job

Requirements

  • Possess knowledge of medical technology and terminology.
  • Have experience in finance and accounting, including oversight of a departmental budget.
  • Demonstrate data analysis and critical thinking.
  • Demonstrate organizational skills and the ability to manage multiple tasks and deadlines.
  • Develop positive working relationships with members of multiple teams.
  • Demonstrate professionalism and customer service skills.
  • Be highly proficient with Microsoft operating systems and Word, Excel, and PowerPoint.
  • Manage multiple projects and meet deadlines.
  • Have knowledge of coding, billing, and reimbursement.
  • Develop and maintain effective relationships with medical and administrative staff, patients, and the community.
  • Know the policies and procedures of physician specialty practices sufficiently to direct operations and provide effective patient care.
  • Know physician professional fee billing practices and principles.
  • Know governmental regulations and compliance requirements.
  • Use word processing, spreadsheet, database, and general accounting software.
  • Assume responsibility and exercise authority over assigned work functions.
  • Establish and maintain quality control standards.
  • Organize and integrate organizational priorities and deadlines.
  • Apply management practices and decision analysis in implementing financial and operational procedures.
  • Understand fiscal, programmatic, administrative, billing, and other regulations in healthcare settings.
  • Be proficient in practice management and electronic medical record software.
  • Have a Bachelor's degree in Business Administration, Healthcare, or a related field, or qualify through an equivalent combination of education and relevant work experience.
  • Have at least five years of experience in a healthcare leadership role.

Responsibilities

  • Manage and balance provider templates to optimize utilization, and monitor productivity to determine whether providers should be added or consolidated.
  • Evaluate and manage quality metrics to drive clinical quality and patient safety, overseeing outcomes, licenses, certifications, accreditations, onsite inspections, and risk events.
  • Represent the service line throughout recruitment, identify and communicate the need for new providers, and monitor recruitment triggers.
  • Oversee consumer experience and accountability for performance, manage action plans, and escalate complaints as needed.
  • Develop team leadership through conversations, oversee team engagement action plans, and ensure completion of mandatory training.
  • Optimize workflows and effectiveness for providers and staff, and hold service-line performance accountable through meetings.
  • Manage crucial conversations and disciplinary action plans for providers and staff, and conduct practice rounding with them.
  • Review upcoming provider renewals and conduct introductory contract renewal discussions.
  • Manage financial growth of the practice or specialty in support of the mission and budget, and be accountable for the overall financial performance of practices within service lines.
  • Manage capital responsibilities and expenses, assess revenue impact from volume, and identify and develop practice capital needs for annual planning.
  • Work with facilities and purchasing teams to develop forms and present capital requests to capital committees.
  • Collaborate with partners on strategic and operational plans, including space planning for growth, fellowships, residencies, and other learners.

Desired Qualifications

  • Experience in medical records, coding, and reimbursement.
  • Experience managing multiple physician practices and physician start-ups.
  • Experience with hospital operations.
  • A Master's degree.
  • Basic Life Support (CPR) certification.
  • Certified Medical Office Manager (CMOM) certification.

About the Company

AdventHealth

Integrated health system delivering whole-person care

AdventHealth operates a nationwide network that provides whole-person health care across hospitals, physician practices, ambulatory surgery centers, outpatient clinics, home health, hospice, and digital tools. It coordinates care through an integrated system where care teams work across inpatient, outpatient, and at-home settings, supported by the AdventHealth app for scheduling, telehealth, and records. It differentiates itself with a mission-driven focus rooted in Christian heritage and a large, connected network designed to cover the full patient journey from hospital to home. Its goal is to extend the healing ministry of Christ by improving the health and prosperity of the communities it serves, offering accessible, coordinated care that addresses physical, mental, and spiritual well-being.

Company size
10,001+
Company stage
Grant
Total funding
$250K
Headquarters
Florida, United States
Founded
1973

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