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Zoox

Fully electric autonomous ride-hailing service platform

Team Lead Vehicle Technicians

Automotive Mechanical Repair & MaintenanceConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA$45 - $62 /hr

About the Job

Requirements

  • At least 6 years of hands-on automotive technician experience.
  • At least 3 years of people leadership experience, including experience leading teams in technical, automotive, or high-volume service environments.
  • High proficiency in Controller Area Network and Local Interconnect Network architecture, wiring diagrams, and soldering.
  • Experience implementing and improving standard operating procedures, standard work, and operational processes in complex technical environments, with a track record of leading high-output teams.
  • Strong understanding of environmental, health, and safety compliance, safety programs, and 5S methodologies.
  • Extensive knowledge of automotive systems, diagnostic methods, parts, and tools.
  • Strong written and verbal communication skills to influence technical and non-technical stakeholders.
  • Ability to manage multiple priorities, drive initiatives to completion, and operate effectively in fast-paced, ambiguous environments.
  • Willingness and ability to travel locally and nationally 50% or more, with a clean driving record.

Responsibilities

  • Manage the full team lifecycle, including workforce planning, recruiting, onboarding, and performance management, to build high-performing teams rooted in safety and quality.
  • Coach and develop technicians and leads by establishing clear expectations, providing consistent feedback, and creating succession plans to support organizational scaling.
  • Own the development and enforcement of standard operating procedures across inspections, maintenance, and upgrades, ensuring documentation is audited and aligned with real-world execution.
  • Use data, root cause analysis, and standard work methodologies to improve throughput, vehicle uptime, and process repeatability.
  • Verify tools, equipment, parts, and facilities are standardized, maintained, and available to meet operational demand.
  • Champion environmental, health, and safety and 5S standards by maintaining a clean, organized, compliant work environment and embedding safety into daily behaviors and decision-making.
  • Identify and mitigate risks, leading corrective and preventive actions for safety concerns, near misses, and process gaps.
  • Define and track key performance indicators related to fleet readiness, quality, and downtime, using data insights to drive accountability and prevent systemic failures.
  • Partner with Engineering, Test, and Facilities teams to align operational execution with company roadmaps, testing milestones, and evolving requirements.
  • Lead strategic scaling initiatives, translating high-level goals into practical plans for increased fleet size, new platforms, and expanded facility operations.
  • Serve as the primary technical escalation point, overseeing complex maintenance and configuration changes to ensure adherence to quality standards.
  • Provide data-backed communication to leadership and stakeholders regarding operational risks, constraints, and trade-offs to support decision-making.

Desired Qualifications

  • Bachelor's degree.
  • Technical trade school certificate or associate degree in automotive repair.
  • Experience with autonomous vehicles or a similar safety-critical industry.
  • Experience working in research and development, testing, or pre-production environments, including engineering labs or prototype operations.
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
  • Experience supporting scaling operations, new site launches, or fleet expansion initiatives.
  • Strong understanding of electric vehicle architectures and high-voltage systems.
  • Experience utilizing specialized test equipment such as noise, vibration, and harshness equipment, vehicle dynamics equipment, thermal equipment, or durability equipment.

About the Company

Zoox

Fully electric autonomous ride-hailing service platform

Zoox designs and operates an autonomous ride-hailing service built around a purpose-built, fully electric vehicle designed specifically for autonomous operation. The vehicle uses advanced sensors, cameras, and AI to navigate complex urban environments, offering a four-passenger interior for comfort. Unlike competitors that retrofit existing cars, Zoox engineers both the vehicle and the service from the ground up, enabling optimized safety, efficiency, and passenger experience through integrated software that optimizes routing and reduces wait times. The company emphasizes safety through extensive testing and regulatory collaboration, and sustainability via electric mobility. The ultimate goal is to provide a smarter, safer, and more efficient urban transportation system that improves city life while reducing emissions.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$1.2B
Headquarters
Menlo Park, CA
Founded
2014

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