AHEAD

Builds and manages enterprise technology

Senior Linux Engineer

System AdministrationConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

A bachelor's degree in computer science, Information Systems, or a similar relevant field is required.
At least 9 years of hands-on Linux administration experience, including RHEL, CentOS, Ubuntu, Debian, or similar distributions.
In-depth knowledge of Linux installation, configuration, troubleshooting, performance tuning, and system hardening is required.
Expertise in authentication, authorization, and identity integration, including user/group management, SSSD/REALMD, Kerberos, and LDAP/AD, is required.
Strong scripting and automation skills in Shell, Perl, and Python, plus experience with configuration management tools such as Ansible, Puppet, or Chef, are required.
Experience with virtualization technologies such as VMware and KVM, and exposure to cloud platforms such as AWS, Azure, or GCP, are required.
A solid understanding of security and networking in Linux ecosystems, including DNS, NFS, SMTP, HTTP/S, SELinux, and firewalls, is required.
Familiarity with SAN/NAS storage management, LVM, and multipathing is required.
Experience in ITIL-driven environments with proven SLA accountability is required.
Strong communication and client-facing skills, including the ability to explain technical concepts to technical and non-technical stakeholders, are required.

Responsibilities

Oversee installation, configuration, and maintenance of Linux servers across diverse enterprise client environments.
Serve as a senior escalation point for P1/P2 client incidents, ensuring timely SLA adherence, technical resolution, and clear communication to clients and internal stakeholders.
Proactively maintain and develop Linux infrastructure technology to deliver 24x7x365 uptime services.
Perform system performance management, patching, troubleshooting, upgrades, and lifecycle management to ensure high availability and reliability.
Implement and enforce security best practices, vulnerability management, and compliance standards such as CIS, NIST, PCI-DSS, HIPAA, or client-specific frameworks.
Support incident, change, problem, and request management processes in alignment with ITIL frameworks.
Collaborate with Windows, Network, Security, and Cloud teams to deliver integrated client solutions.
Lead or support client onboarding and migration projects by assessing Linux environments, standardizing configurations, and integrating systems into MSP monitoring and management platforms.
Develop and refine SOPs, runbooks, and knowledge base articles to enable repeatable processes across multiple client environments.
Implement and optimize monitoring, alerting, and logging solutions such as Prometheus, Grafana, Splunk, and ELK, and generate reports for internal use and client presentations.
Provide mentorship and technical guidance to junior engineers and act as a role model for best practices.
Participate in an on-call rotation covering business hours, weeknights, weekends, and holidays.

Desired Qualifications

Certifications such as RHCE, Linux Foundation Certified Engineer, CompTIA Linux+, or relevant cloud/Linux certifications are preferred.
Experience with Infrastructure as Code tools such as Terraform or CloudFormation is preferred.
Familiarity with CI/CD pipelines such as Jenkins or GitLab CI/CD is preferred.
Hands-on knowledge of containerization platforms such as Docker, Kubernetes, or OpenShift is preferred.
Experience using MSP/PSA/RMM tools such as ServiceNow, ConnectWise, SolarWinds, or Datto is preferred.
Capacity planning and cost optimization experience in hybrid or multi-cloud environments is preferred.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

Responsibilities

Oversee installation, configuration, and maintenance of Linux servers across diverse enterprise client environments.
Serve as a senior escalation point for P1/P2 client incidents, ensuring timely SLA adherence, technical resolution, and clear communication to clients and internal stakeholders.
Proactively maintain and develop all Linux infrastructure technology to deliver 24x7x365 uptime services.
Perform system performance management, patching, troubleshooting, upgrades, and lifecycle management to ensure high availability and reliability.
Implement and enforce security best practices, vulnerability management, and compliance standards (CIS, NIST, PCI-DSS, HIPAA, or client-specific frameworks).
Support incident, change, problem, and request management processes in alignment with ITIL frameworks.
Collaborate with cross-functional teams (Windows, Network, Security, Cloud) to deliver integrated client solutions.
Lead or support client onboarding and migration projects by assessing Linux environments, standardizing configurations, and integrating systems into MSP monitoring and management platforms.
Develop and refine SOPs, runbooks, and knowledge base articles to enable repeatable processes across multiple client environments.
Implement and optimize monitoring, alerting, and logging solutions (e.g., Prometheus, Grafana, Splunk, ELK), generating reports for internal use and client presentations.
Provide mentorship and technical guidance to junior engineers and act as a role model for best practices.
Participate in on-call rotation, including business hours, weeknights, weekends, and holidays.

Qualifications

Bachelor’s degree in computer science, Information Systems, or similar relevant field.
9+ years of hands-on experience in Linux administration (RHEL, CentOS, Ubuntu, Debian, or similar).
In-depth knowledge of Linux systems: installation, configuration, troubleshooting, performance tuning, and system hardening.
Proven expertise with authentication, authorization, and identity integration: user/group management, SSSD/REALMD, Kerberos, and LDAP/AD.
Strong scripting and automation skills in Shell, Perl, Python, and experience with configuration management (Ansible, Puppet, or Chef).
Experience with virtualization (VMware, KVM) and exposure to cloud platforms (AWS, Azure, GCP).
Solid understanding of security and networking, DNS, NFS, SMTP, HTTP/S, SELINUX, and firewalls within Linux ecosystems.
Familiarity with SAN/NAS storage management, LVM, and multipathing.
Experience working in ITIL-driven environments with proven SLA accountability.
Strong communication and client-facing skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

Good to Have

Certifications such as RHCE, Linux Foundation Certified Engineer, CompTIA Linux+, or relevant cloud/Linux certifications preferred.
Experience with Infrastructure as Code (Terraform, CloudFormation).
Familiarity with CI/CD pipelines (Jenkins, GitLab CI/CD).
Hands-on knowledge of containerization platforms (Docker, Kubernetes, OpenShift).
Experience using MSP/PSA/RMM tools (ServiceNow, ConnectWise, SolarWinds, Datto, etc.).
Capacity planning and cost optimization experience in hybrid or multi-cloud environments.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:

Comprehensive health insurance coverage for employees, with options to extend coverage to dependents

Paid time off and company holidays, along with additional leave benefits as per policy

Flexible work arrangements, supporting work-life balance

Learning and development opportunities to support continuous growth and upskilling

Employee wellness initiatives and programs focused on physical and mental well-being

Retirement and statutory benefits in line with India regulations

Inclusive and people-first culture, with a strong focus on collaboration and ownership

About the Company

AHEAD

Builds and manages enterprise technology

AHEAD designs and runs technology systems for large enterprises, connecting infrastructure, applications, data and security under a single delivery team. Its roots in data centers shape its approach to modernizing complex environments that span private facilities and public clouds. Engineers assess a client's existing systems, plan upgrades and build the platforms, while managed services teams monitor operations, maintain software and respond to security incidents. The company earns money through consulting and implementation projects, technology sales and ongoing services that keep those environments running. AHEAD was founded in 2007 and is headquartered in Chicago, Illinois.

Company size: 1,001-5,000
Company stage: Seed
Total funding: $9M
Headquarters: Chicago, IL
Founded: 2007

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