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TekSynap

Government IT services and information management

SecureView Administrator

System AdministrationConfirmed live in the last 24 hours
Full-timeRemote in USA$110k - $170k

About the Job

Requirements

  • Six years of progressive experience in information processing, including three years of specialized experience across a range of hardware and software solutions and two years of hands-on experience installing, diagnosing problems, and training customers.
  • Current SecureView Server Admin certification and current SecureView VPN certification, both held at the time of proposal submission.
  • Willingness to sign a Letter of Commitment for the proposal and availability to start December 1, 2026, if TekSynap wins the contract.
  • Demonstrated experience supporting government agencies, customers, or contracts within federal environments, including the Intelligence Community, Department of Defense, federal civilian agencies, or military organizations.
  • DoD 8570/8140 IAT Level II or Level III baseline certification, such as CompTIA Security+ CE.
  • Computing environment certification from the current DLA-approved Computing Environment Certification List.
  • Active Secret clearance; the position is designated IT-I Critical Sensitive.
  • U.S. citizenship is required.

Responsibilities

  • Manage and administer DLA SecureView, including design, implementation, testing, and deployment of the infrastructure stack and endpoints.
  • Provide Tier 1 through Tier 3 support through ServiceNow, covering user connectivity, VPN, wireless access point, and CAC reader issues at Tier 1; endpoint image and configuration at Tier 2; and infrastructure stack and integration at Tier 3.
  • Support SecureView endpoints on site and remotely, including users working from home at CONUS and OCONUS locations.
  • Participate in a 24x7 after-hours on-call rotation to keep classified remote access available.
  • Coordinate with DLA program managers, engineers, DLA CERT, the AFRL SecureView Program Office, the NSA CSfC office, and information assurance staff.
  • Work with Security, LAN, WAN, and firewall teams on changes and incidents, and monitor SecureView access.
  • Assist users with VPN, networking, and break/fix issues.
  • Maintain RMF artifacts and IAVM and STIG compliance for SecureView systems, and support CVA, CORA, and CCRI inspections.
  • Keep SecureView architecture diagrams and asset-tracking records current.
  • Open and track vendor tickets through resolution and document all work in ServiceNow.
  • Attend periodic meetings at DLA Land and Maritime in Columbus, Ohio.

Desired Qualifications

  • Prior experience supporting the same or a similar contract, with an in-depth understanding of the customer environment, requirements, and operational landscape.
  • Current or recent experience supporting DLA SecureView.
  • Experience with CSfC remote access solutions on a DoD network.
  • Experience with ServiceNow incident and change management.

About the Company

TekSynap

Government IT services and information management

TekSynap delivers information management and IT services for Federal, state, and local government customers. It helps agencies plan, implement, and manage information technology environments that support rapid technological change, focusing on scalable data management, systems integration, and agile delivery. Its approach blends the structure and process of large organizations with the flexibility and cost efficiency of smaller teams to meet government requirements. The company's differentiator is its founders’ deep government experience and track record across major deployments (e.g., Department of Veterans Affairs), which informs a pragmatic, customer-focused delivery model. TekSynap’s goal is to help government clients move quickly and effectively using the right information technology to support their mission while balancing performance and cost.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Reston, VA
Founded
2008

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