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The GEO Group

Operator of private prisons and facilities

Home Confinement Specialist

Social & Community ServicesUpdated on Nov 10
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • One year of experience as a Monitor I or two years of experience in a similar field is required.
  • Ability to work with computers and the software typically used by the department.
  • Ability to use a smartphone.
  • Ability to enter data into a computer database.
  • Strong oral and written communication skills in both English and Spanish if bilingual.
  • Ability to communicate technical concepts to a non-technical audience.
  • Flexibility in handling special projects and assignments.
  • Ability to work independently and self-motivation.
  • Ability to diagnose, analyze, troubleshoot, and resolve technical issues.
  • Ability to meet deadlines and prioritize appropriately.

Responsibilities

  • Maintain inventory and place orders for specialized mobile devices and electronic monitoring equipment.
  • Install electronic monitoring ankle bracelets on Home Confinement residents as needed.
  • Assist with installation of in-home beacons to ensure proper operation, and conduct home and/or employment site verifications.
  • Provide orientation to Home Confinement residents on monitoring equipment and ongoing technical support.
  • Assist residents with biometric facial enrollment.
  • Support and back up administrative staff with timely entry of schedules, zones, and necessary alert follow-up.
  • Monitor Home Confinement resident movement and activity using video conferencing, messaging, dynamic self-report, calendars, documents, and push notifications.
  • Serve as the assigned officer in the GPS monitoring system for Home Confinement residents and respond to escalated alerts promptly.
  • Manage schedule changes in the GPS monitoring system.
  • Monitor the GPS monitoring system and identify ways to reduce alerts.
  • Review Home Confinement resident check-ins, messages, and documents in the TotalAccess system.
  • Audit GPS monitoring configurations to confirm alerts and zones are configured correctly, schedules are accurate, and appropriate alert follow-up is completed.
  • Analyze the electronic monitoring system on an ongoing basis to determine strategies to reduce alerts and non-compliance effectively.
  • Monitor and measure specialized mobile device utilization to maximize use of pre-installed applications.
  • Work with the electronic monitoring equipment provider to troubleshoot product issues.
  • Report program violations promptly using established reporting parameters.
  • Prepare and issue disciplinary reports.
  • Facilitate or coordinate electronic monitoring training as needed.
  • Perform other duties as assigned.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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