Job Title: New Restaurant Openings, Program Manager
About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.
At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick-up and dine-in options, as well as delivery to your home.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a New Store Opening (NSO) Program Manager. In this role, you will oversee all aspects of project management related to the opening of new restaurants, ensuring that each location opens on time, within budget, and to the highest standards. You will manage preopening budgets, develop NSO (New Store Opening) checklists, coordinate travel for training team, manage calendar and coordinate meetings in relation to opening timelines drive continuous improvement initiatives, manage shipments, and provide support to internal stakeholders and NSO leads throughout the process.
Key Responsibilities:
Project Management: Lead and oversee all aspects of new restaurant openings, including planning, coordination, and execution.
Admin Coordination: Manage calendars for all preopening related meetings for NSO team including travel and hotel bookings when applicable.
Preopening Budget Management: Develop and manage preopening budgets, create budget templates, and reconcile expenses to ensure financial accuracy. Track program enhancements to improve budget efficiency.
NSO Checklist Development: Create and manage the NSO checklist, ensuring clear communication and understanding among internal stakeholders regarding timelines and dependencies.
Timeline Establishment: Develop and maintain detailed timelines for each new restaurant opening, collaborating with cross-functional teams to ensure alignment and understanding of schedule changes.
Continuous Improvement: Identify opportunities for improvement in NSO checklist, shipments, order templates, and other processes to optimize time, resources, and spending.
Shipment Management: Coordinate shipments of equipment, supplies, and materials to new restaurant locations, ensuring timely delivery and proper inventory management.
Support to Internal Stakeholders: Provide guidance, support, and coordination to internal departments and stakeholders involved in restaurant openings, ensuring alignment with NSO timelines and requirements.
NSO Team Support: Assist NSO team leads in ensuring that boots-on-the-ground support has the necessary resources and support for successful restaurant openings.
Cross-Functional Collaboration: Collaborate with cross-functional teams to ensure corporate support is aware of NSO timelines and any changes to the schedule.
Qualifications:
- Minimum of 3 years of experience working in a fast-paced, dynamic environment and adapting to changing priorities.
- Preferred Bachelor’s degree in Business Administration, Hospitality Management, or related field.
- Proven experience in project management in the restaurant or hospitality industry.
- Strong understanding of budget management principles and financial analysis.
- Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
- Exceptional leadership and communication abilities, with the capacity to influence and motivate cross-functional teams.
- Proficiency in project management tools and software for automation.
- NSO trainer experience is a plus but not mandatory.
Compensation: $120,750-$128,625
Benefits: We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees’ needs as well as many benefits and perks that are not listed.
A final note
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We’ll contact you via email or text to schedule interviews and share information about your candidacy.