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Publicis Groupe

Runs advertising and digital transformation services

Client Director

Account ManagementPosted on Nov 11
Full-timeCopenhagen, DenmarkNo salary listed

About the Job

Requirements

  • Typically, 5–10 years of experience within media, communications, or a related field, including significant senior client-facing responsibilities.
  • Demonstrated ability to manage profitable client relationships, identify growth opportunities, and deliver business results.
  • Strong knowledge of media, digital, performance, data, and technology, with the ability to translate business challenges into compelling strategies.
  • Experience leading cross-functional teams, aligning stakeholders, and creating an environment where people can perform at their best.
  • Ability to advise senior stakeholders, manage expectations, and build long-term relationships.
  • Strong presentation, negotiation, and interpersonal skills, with the ability to challenge constructively and inspire confidence.
  • Fluency in Danish and English.
  • A forward-thinking mindset, sound judgement, and ability to navigate change and complexity.

Responsibilities

  • Own and develop key client relationships, building trust and a deep understanding of clients’ businesses, challenges, and ambitions.
  • Act as a strategic advisor, challenging perspectives and translating business objectives into actionable media and communication strategies.
  • Lead annual strategic planning, client briefs, and recommendations, ensuring high standards of quality and service.
  • Drive client satisfaction through proactive communication, stakeholder management, and continuous improvement.
  • Own client profitability, commercial performance, contracts, and financial commitments.
  • Identify and develop opportunities for organic growth, new business, and stronger client partnerships.
  • Ensure effective financial management, resource allocation, and commercial transparency across client teams.
  • Contribute to pitches, strategic negotiations, and new client acquisition.
  • Lead cross-functional client teams, providing clear direction, shared priorities, and strong collaboration.
  • Ensure teams understand client expectations, business objectives, contractual frameworks, and commercial priorities.
  • Create conditions for high performance through clear briefs, realistic expectations, effective planning, and constructive feedback.
  • Connect specialists and capabilities across Publicis Groupe to deliver integrated solutions and shared success.
  • Oversee strategic planning and execution, ensuring recommendations are grounded in insights, data, and understanding of the client’s business.
  • Drive innovation, test-and-learn initiatives, and continuous optimisation of client strategies.
  • Ensure efficient ways of working, consistent delivery standards, and effective client processes.
  • Monitor performance, delivery quality, and commercial commitments, proactively identifying opportunities for improvement.

About the Company

Publicis Groupe

Runs advertising and digital transformation services

Publicis Groupe runs advertising, media buying and digital transformation services for companies that want to reach consumers, coordinate campaigns and improve their business systems. Its agency network includes creative and media specialists, while Publicis Sapient builds and modernizes the technology behind clients' operations. Epsilon adds customer data and marketing technology that connect brands with audiences and measure campaign results. Clients pay for consulting, campaign creation and execution, with production and media costs billed through alongside the group's service work. Founded in 1926, Publicis Groupe is headquartered in Paris, France.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1926

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