Senior Specialist Distribution Center

Job Description

• DC Store Transfer Planning
  • Process and verify DC-to-store transfer orders accurately within agreed SLAs while maintaining store Availability
  • Coordinate with store teams to align on transfer schedules and quantities
  • Coordinate with DC team to ensure timely planning, picking, delivery of store transfers
  • Monitor transfer order status end-to-end and escalate delays proactively and work to prioritize urgent replenishments
• Monitoring of Outbound Volumes and Quality
  • Ensure proper quality checks are happening as per agreed SLAs.
  • Ensure correct picking performance or store transfer quantities.
• DC Expansion & Cost Performance:
  • Accountable for delivering DC operations within approved OPEX and Capex budgets.
  • Own cost levers across pallets, logistics, manpower, and fleet utilization.
  • Drive DC cost-to-serve improvement initiatives in collaboration with C&P and Ops Excellence.
  • Implement optimal DC to DSD scheduling to improve cost efficiency and service levels. 
  • Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework)
  • Lead DC expansion and capacity ramp up execution as per approved Capex plan.
  • Work on optimising the route planning for last mile deliveries.
• Operations Proficiency:
  • Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution.
  • Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance.
  • Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models).
  • Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL
• Documentation Proficiency: 
  • Have strong documentation skills, particularly in creating process and training documents.
  • Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs.
  • Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution. 
  • Create and update training materials as needed. 
• Process Compliance: 
  • Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors. 
  • Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy.
  • Maintain safety, regulatory compliance, and operational risk control standards.
• Stakeholder Management: 
  • Ensure proper information flow through the right communication channels.
  • Engage on a daily basis with 3PL, regional and central teams.

Qualifications

• Bachelor’s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space)
• Candidate should have had 2-3 years experience in Demand planning, ordering activities including both Supplier ordering and DC Transfers ordering (ideally in a E commerce/Quick Commerce space)
• Two (2) to Three (3) years’ experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc
• Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred
• Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.
• Strong problem solving abilities with a process oriented mindset
• Strong written and verbal communication skills across a set of stakeholders

Additional Information