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Abbott

Makes heart devices, glucose sensors and lab tests

Clinical Specialist 1 - CPT

Solution EngineeringConfirmed live in the last 24 hours
Full-timeVirginia Beach, VA, USA$61.3k - $122.7k

About the Job

Requirements

  • A bachelor's degree in biomedical engineering or a related field, or an equivalent combination of education and work experience.
  • One to two years of work experience, preferably collaborating with patients in a clinical setting.
  • Ability to communicate, understand, and educate others about clinical data in the Chronic Pain Therapies space.
  • Strong clinical skills.
  • Organizational, time-management, and prioritization skills.
  • Verbal, written, and presentation skills to communicate effectively at multiple levels and with large groups inside and outside the organization.
  • Ability to build strong working relationships with internal and external customers.
  • Ability to work an unpredictable schedule that may occasionally change on short notice due to operating room schedule changes or delays.
  • Ability to meet tight deadlines and manage multiple tasks.
  • Ability to work in a highly matrixed and geographically diverse business environment.
  • Ability to work within a team and as an individual contributor in a fast-paced, changing environment.
  • Ability to leverage or engage others to accomplish projects.
  • Ability to engage customers in selling conversations as needed and as directed by the Territory Manager.

Responsibilities

  • Provide technical, clinical, and programming assistance, primarily in support of one or two Territory Managers.
  • Assist Territory Managers with after-hours call support and activities.
  • Integrate into accounts, build trust and relationships, and establish strong rapport with customers.
  • Provide complex programming and case support.
  • Work seamlessly with Territory Managers to increase their selling time.
  • Foster high-trust relationships with customers, including regional team members.
  • Begin conducting primary care provider work and educational in-services, as directed.
  • Contact, visit, and engage clients and potential clients in the Company's products, and address client questions and concerns, as directed by the sales manager.
  • Provide medical professionals with sales support, product information, and training, including staff education, in-services, and technical troubleshooting.
  • Develop and maintain in-depth knowledge of assigned accounts and customers, including competitor activity.
  • Conduct evaluations and develop sales strategies for capital equipment opportunities within accounts.
  • Collect and study information about new and existing products and monitor competitor sales, prices, and products.
  • Provide feedback to providers, in and outside the operating room, on directions for use specific to implantable devices.
  • Attend trade shows and conferences as needed to learn about new products and technologies, meet sales representatives and clients, and discuss product developments.
  • Use clinical expertise to identify customer training and in-service needs to increase customer usage, comfort, and understanding of Abbott Chronic Pain Therapies products.
  • Comply with U.S. Food and Drug Administration regulations, other regulatory requirements, company policies, operating procedures, processes, and task assignments.
  • Provide sales support, clinical in-services, training, and guidance to current or potential customers.
  • Maintain positive and cooperative communications and collaboration with employees at all levels, customers, contractors, and vendors.
  • Perform other related duties and responsibilities as assigned.
  • Travel 25% within the assigned region and/or outside the assigned region.

Desired Qualifications

  • Patient interaction experience in a healthcare-related environment, such as physical therapy, medical product sales, registered nurse, or licensed practical nurse.
  • Experience working in a broader enterprise or cross-division business unit model.
  • One to three years of experience with Abbott, in a similar spinal cord stimulation setting, or with another implantable medical device company.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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