L

Lalamove

On-demand last-mile delivery platform

Driver Operations Associate - Management

Customer SuccessConfirmed live in the last 24 hours
Full-timeTaipei City, TaiwanNT$30k - NT$45k /mo

About the Job

Requirements

  • Communicate and collaborate effectively with different teams and clearly convey activity and operational information.
  • Maintain a proactive and resilient approach when facing change and challenges, continuing to advance and optimize work.
  • Be willing to learn new things and take on varied challenges while building operational experience.
  • Independently manage multiple tasks, adapt to a fast-changing work environment, and execute effectively.

Responsibilities

  • Collaborate with the team to advance projects and use basic operational data observations to improve new driver retention and order-taking activity.
  • Plan field operations and communicate by phone to help driver partners resolve daily issues, improve service quality, adapt responses to different situations, and maintain stable platform operations.
  • Support platform marketplace operations and process optimization to improve operational efficiency and user experience and ensure stable operations.
  • Support planning and execution of community engagement to increase driver participation and identification with the platform.

About the Company

Lalamove

On-demand last-mile delivery platform

Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.

Company size
5,001-10,000
Company stage
Series F
Total funding
$2.5B
Headquarters
Sham Shui Po District, Hong Kong
Founded
2013

Recently Posted Jobs

Explore more opportunities at Lalamove

See more jobs