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Two95 International

Quality Engineer - Cat 1

QA & TestingConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A minimum of 7 years of relevant experience in IT quality, Software Quality Assurance, Process Quality Engineering, or Process Excellence is required.
  • Experience working predominantly in IT software or software-development organisations is required.
  • Hands-on experience with ISO 9001:2015 Quality Management Systems is required.
  • Experience conducting internal quality audits and project-quality reviews is required.
  • Working knowledge of CMMI Level 3 or Level 5 processes is required.
  • Experience in QMS implementation, assessment preparation, and audit support is required.
  • Experience defining and tracking project-quality metrics, risks, escalations, and improvement actions is required.
  • Experience managing non-compliances, root-cause analysis, and corrective actions is required.
  • Experience supporting customer escalations and satisfaction-improvement initiatives is required.
  • Ability to independently interact with delivery teams, customers, auditors, and senior leadership is required.
  • ISO 9001 Internal Auditor or Lead Auditor Certification is mandatory.
  • Knowledge of ISO 9001:2015, ISO 9001 internal audits, Quality Management System implementation and adherence, CMMI Level 3 or Level 5, Software Quality Assurance, Process Quality Management, process-compliance reviews, project-quality reviews, assessment preparation and audit support, internal and external audit coordination, SDLC process governance, quality metrics definition, analysis and reporting, risk and escalation management, corrective and preventive actions, continuous process improvement, release-quality management, audit readiness, customer-escalation handling, CSAT-driven stakeholder engagement, Lean Six Sigma, and ITIL is required.
  • Experience with or review of projects delivered through Agile, Scrum, SAFe, or Waterfall methodologies is required.
  • Strong verbal and written communication, leadership, stakeholder-management, analytical, reporting, presentation, escalation-management, conflict-management, problem-solving, and continuous-improvement capabilities are required.
  • Ability to work confidently with senior leadership, influence project teams, drive compliance, and maintain a process-oriented and detail-focused approach is required.

Responsibilities

  • Ensure process compliance and adherence to the organisation’s Quality Management System.
  • Implement, maintain, and improve QMS processes across software-development projects.
  • Conduct project quality reviews, process-compliance assessments, and internal audits.
  • Support assessment preparation, audit readiness, and internal and external audit activities.
  • Support implementation and maintenance of ISO 9001:2015 and applicable CMMI practices.
  • Track project-level quality metrics, risks, escalations, non-compliances, and improvement actions.
  • Define, analyse, and report SDLC and project-quality metrics.
  • Identify process gaps and recommend corrective and preventive actions.
  • Track corrective actions and ensure timely closure of audit findings and observations.
  • Drive continuous-improvement and process-excellence initiatives across projects.
  • Support release-quality planning, governance, documentation, and traceability.
  • Conduct quality reviews with project managers, delivery teams, leadership, customers, and external stakeholders.
  • Manage customer escalations and support resolution of quality-related concerns.
  • Drive customer-satisfaction and CSAT-focused quality initiatives.
  • Prepare quality dashboards, management reports, presentations, and review inputs.
  • Promote awareness of organisational processes, quality standards, and industry best practices.
  • Support Lean Six Sigma and other process-improvement initiatives.
  • Work with leadership teams to communicate risks, quality concerns, escalations, and recommended actions.

Desired Qualifications

  • ISO 13485 Internal Auditor or Lead Auditor Certification is preferred.
  • ISO 27001 Internal Auditor Certification is preferred.
  • Lean Six Sigma Green Belt or Black Belt certification is preferred.
  • ITIL Certification is preferred.

About the Company

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