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FanDuel

Runs sports betting and online casino apps

Customer Growth Associate

Growth MarketingPosted on Nov 10
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • At least 2 years of experience working in a commercial or marketing environment.
  • Strong numerical skills, including analyzing data, identifying trends, or creating pivot tables in Excel.
  • Experience monitoring and tracking key performance indicators.
  • A process-oriented approach with a focus on proactive planning and scheduling.
  • Strong communication and organizational skills.
  • Ability to think creatively and solve short-, medium-, and long-term problems.

Responsibilities

  • Provide opportunity analysis and assess commercial benefits across initiatives.
  • Support the evaluation of key promotions and customer relationship management efforts.
  • Report on and analyze past performance to support the development of promotion strategies across customer value segments.
  • Improve the quality and efficiency of internal Growth Operations processes and tools to deliver promotions at scale and improve team workflows.
  • Collaborate with Marketing, Commercial, Product, Customer Service, and Poker Operations partners to plan and deliver promotional campaigns and long-term improvements.
  • Serve as a primary source of knowledge about the customer experience and provide feedback on strategic issues and opportunities across the business.

Desired Qualifications

  • Experience using Excel, SQL, and customer relationship management platforms is a plus.
  • Knowledge of sports and/or experience working in a heavily regulated industry is a plus.

About the Company

FanDuel

Runs sports betting and online casino apps

FanDuel runs sports betting, online casino, and daily fantasy sports apps for adults in US states and Canadian provinces where gambling is legal. Two months after the Supreme Court let states legalize sports betting in 2018, the fantasy sports company opened its first sportsbook at New Jersey's Meadowlands Racetrack. Customers bet on games in the FanDuel Sportsbook app, play slots and table games on FanDuel Casino, wager on horse races through FanDuel Racing, and trade yes-or-no event contracts on FanDuel Predicts. FanDuel keeps the difference between what players stake and what they win. Founded in 2009 and based in New York City, it is owned by Flutter Entertainment, the parent of Paddy Power and PokerStars.

Company size
1,001-5,000
Company stage
Private
Total funding
$435.9M
Headquarters
New York City, New York
Founded
2009

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