I

Inetum

Global IT services for digital transformation

Site Reliability Engineer

Site Reliability EngineeringConfirmed live in the last 24 hours
Full-timeOrléans, France€38k - €45k /yr

About the Job

Requirements

  • Strong command of observability tools, including Grafana and Prometheus.
  • Knowledge of systems, networks, and cloud environments.
  • Understanding of Site Reliability Engineering concepts, including service-level agreements, service-level objectives, service-level indicators, and error budgets.
  • Ability to analyze proactively and prevent incidents.
  • Ability to automate using scripts and tools such as Bash and Python.
  • Bac+5 education in computer science.
  • More than five years of experience in a similar role.
  • Analytical mindset focused on problem solving.
  • Proactivity and ability to anticipate issues.
  • Continuous improvement mindset.
  • Ability to work well with others and across teams.
  • Rigor and customer-service orientation.

Responsibilities

  • Ensure the availability and performance of the information system services.
  • Reduce incidents and improve system resilience.
  • Implement preventive actions to avoid service degradation.
  • Facilitate operations through observability and automation.
  • Monitor the information system and handle alerts according to service-level agreements and service-level objectives.
  • Diagnose and resolve incidents in coordination with application and infrastructure teams.
  • Contribute to major incident management.
  • Analyze trends, including recurring alerts, saturation, and performance deviations.
  • Implement preventive actions such as optimization, tuning, scaling, and patching.
  • Anticipate risks by analyzing metrics, traces, and logs.
  • Help reduce corrective operations in favor of preventive operations.
  • Develop the observability platform.
  • Design, maintain, and improve Grafana dashboards.
  • Define and adjust Prometheus alerts, including thresholds, relevance, and noise reduction.
  • Continuously improve monitoring and indicator quality.
  • Identify weaknesses in the information system and propose corrective and preventive actions.
  • Contribute to system reliability through automation and standardization.
  • Participate in post-mortem reviews.
  • Work with development, infrastructure, and business teams.
  • Provide technical support to teams to improve service operability and robustness.
  • Participate in on-call rotations during evenings, weekends, and public holidays.

About the Company

Inetum

Global IT services for digital transformation

Inetum provides IT services for digital transformation in 26 countries, serving enterprises, SMEs, and public sector clients. It offers cybersecurity, cloud computing, predictive maintenance, and augmented reality, delivered through consulting, managed services, and proprietary software. It differentiates itself through a broad service portfolio, strategic partnerships with Microsoft and Sage, and a focus on tailoring solutions to fit each client’s needs. Its goal is to help clients adapt to a changing digital landscape, improving business agility and creating economic, managerial, and social opportunities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Saint-Ouen, France
Founded
1995

Recently Posted Jobs

Explore more opportunities at Inetum

See more jobs