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Crate & Barrel

Omnichannel home furnishings retailer and brands

Distribution Center Lead

Warehouse & FulfillmentUpdated on Nov 12
Full-timeNaperville, IL, USANo salary listedIn-person

About the Job

Requirements

  • Possess a complete understanding of training and communication resources relevant to the position.
  • Maintain awareness of loss prevention, security, and safety in accordance with the Company Code of Conduct and Associate Policy manuals.
  • Have proficiency in written and verbal English.
  • Have basic math skills.
  • Have excellent time-management skills and the ability to complete daily tasks amid frequent interruptions.
  • Be able to prioritize and multitask in a fast-paced, growing environment.
  • Have a minimum of 2 years of Distribution Center experience.
  • Hold equipment certification as needed.
  • Have a High School Diploma or GED equivalent.

Responsibilities

  • Assist and support the supervisor in organizing, motivating, and training associates.
  • Direct daily and weekly work assignments in coordination with the floor supervisor.
  • Oversee Distribution Center operations and associate activities in the absence of floor supervisors or floor managers, as needed or assigned.
  • Communicate personal and team key performance indicators to ensure productivity standards are met.
  • Direct associates on proper Distribution Center equipment use and troubleshoot problems as necessary.
  • Perform department tasks to set the pace for daily productivity.
  • Support open communication with associates and be available to answer their questions and concerns.
  • Support the floor supervisor and/or floor manager in performance and development of direct reports to encourage professional growth.
  • Establish open, two-way conversations with associates.
  • Ask for and give clear, constructive feedback.
  • Clean up and dispose of boxes, packing material, and pallets, and perform general housekeeping of the facility and specific product-line areas.
  • Rotate through different departments as necessary to meet business demands.
  • Participate in ongoing training regarding technology upgrades and new systems applicable to the position.
  • Perform tasks assigned by leadership staff to achieve and maintain daily productivity and quality goals.
  • Promote a culture of respect and teamwork to foster a positive working environment.
  • Promote and support the company vision and goals, including applicable key performance indicators.
  • Maintain awareness of loss prevention, security, and safety following company guidelines.

Desired Qualifications

  • Have experience with Google Suite.
  • Have knowledge of AS400 and JDA.

About the Company

Crate & Barrel

Omnichannel home furnishings retailer and brands

Crate & Barrel sells home furnishings and decor across its brands—Crate & Barrel, Crate & Kids, CB2, and Hudson Grace—through stores and online. Products are curated, sourced, produced, and delivered with professional setup as part of a seamless omnichannel shopping experience. The company differentiates itself by operating multiple brand lines and a global franchise network, combining physical retail with a strong online presence and end-to-end service. Its goal is to help people build a home with purpose by offering accessible, well-curated furnishings across platforms and countries while focusing on customer experience and responsible business practices.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Naperville, IL
Founded
1962

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