Project Manager

About this role:

This role is critical to the High Tech (HT) Practice as it provides the operational backbone for business-critical projects, ensuring disciplined execution, accountability, and timely delivery across complex, multi-stakeholder environments. It enables data-driven decision-making and continuous improvement by translating insights from analysis and best practices into tangible enhancements in process effectiveness, operational efficiency, and business outcomes. By integrating structured project management with scalable processes, and cross-functional partnership, this role will drive business results for HT.

The Project Manager is responsible for:

Ensuring the Practice executes initiatives with a targeted strategy that will achieve measurable improvements in process effectiveness, process efficiency and client satisfaction. They will achieve this by working closely with Practice Leadership, the Practice Chief of Research, Business Operations Strategy team members, and Practice Support Services to best execute and drive continuous improvement for HT.

A successful candidate must be able to do the following:

• Partner and collaborate with key business partners to capture operational and business requirements and successfully establish and execute on business strategies.
• Lead company-wide projects, in collaboration with team leadership and internal corporate teams focused on operational effectiveness.
• Own multi-year change management projects to launch and reinforce projects to tackle our most urgent challenges. Support the group’s content leadership to regularly track progress against these objectives.
• Manage processes through the effective use of resources and feedback in all processes. Strive for effective and timely issue resolution and root cause analysis.
• Solve complex business challenges by anticipating stakeholder barriers, recommending practical approaches, and designing scalable solutions.
• Display business acumen by building understanding of Research areas supported, internal/external business management and informational needs. Become the go-to person for all related questions and issues.
• Identify and escalate risks (e.g., missed deadlines, resource constraints, execution gaps) proactively to ensure timely visibility and mitigating actions.
• Communicate effectively with project stakeholders, BOSs, peers in HTI, and external partners across BTI.
• Learn the research process and specific needs of the practice with respect to the delivery of consistent high-quality insight to clients.
• Partner with BOSs and PM team to share operational best practices across HT.
• Operate independently to identify obstacles, resolve issues, and sustain momentum against priority initiatives.

What you will need:

The ideal candidate will bring a proven track record of leading projects, influencing stakeholders, and translating plans into measurable execution.

Qualifications include:

• Bachelor’s degree or higher or equivalent work experience.
• 5+ years' experience working within project management, operations, or general business roles.
• Experience with project and program management.
• Strong problem-solving skills with ability to leverage data, tools, and insights to inform strategy and measure impact.
• Demonstrated track record of managing optimized processes, projects and programs in a global environment.
• Advanced proficiency in Excel and PowerPoint, with the ability to develop high-quality analyses and compelling presentations.
• Exceptional communication and collaboration skills, with the ability to simplify complex ideas and develop insights into clear and compelling narratives.
• A proactive and self-driven working style.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:115757

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