Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Want to help us simplify the world of data management?

Cohesity is on a mission to radically simplify how organizations manage their data to unlock limitless value. We make it easy to back up, manage and derive value from data while protecting data against ransomware attacks. At Cohesity, we’re encouraged to think big and we take on dynamic goals that require innovative problem solvers. Obsession with our customers keeps us humble and drives us to keep learning.

We’ve been named a Leader by multiple analyst firms, and are prominently featured in the Forbes Cloud 100 and CRN’s Coolest Cloud companies.

Let’s redefine the modern world of data management together!

How you’ll spend your time here as our Technical Support Engineer :

Will own responsibility for deployment, maintenance and operations on Cohesity clusters deployed worldwide.
Develop scripts and framework for automating repetitive tasks.
Debug issues with backups on Microsoft Hyper-V, VMware vSphere and Linux KVM hypervisors.
Provide support on clusters deployed in cloud platforms like Amazon Web Services, Microsoft Azure and Google Cloud Platform.
Write scripts using bash or python for log capturing and analysis on large clusters.
Proactively supervise and handle the availability of clusters and associated applications.
Perform performance analysis, tuning and provide recommendations on issues and suggest cluster expansion if required.
Define and lead changes to Cohesity Data platform to product engineering teams based on feedback from deployments.
Provide support for issues pertaining to Powershell cmdlets and RESTful APIs and provide scripts for automating tasks on Cohesity Data Platform.
Work on debugging and resolving technical issues with the CentOS Platform.

WE’D LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING!

Bachelor’s degree with 4+ years of experience or Master’s degree specializing in storage, networking or virtualization.
Experience with Python, bash or Powershell.
In depth knowledge of Linux platform and ability to identify and resolve issues using Linux kernel associated with storage, networking, compute and memory.
Ability to analyze system diagnostics and clearly articulate issues.
Good understanding of Linux debugging utilities, with an emphasis on systemtap, tcpdump ftrace, strace, wireshark, gdb, and crash
Knowledge of remote file access protocols, including NFS, SMB (CIFS)
Sound knowledge of storage-related concepts, including virtualization and data protection (e.g. VMware, CommVault, Symantec, EMC, NetApp
Experience working with a distributed file system and Performance analysis
CentOS Linux Platform Architecture experience
Experience debugging sophisticated, serialized, multi-threaded code

#LI-VD1

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

US Pay Range

$113,600—$142,000 USD

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or [email protected] for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Technical Support Engineer

Cohesity

Compensation Overview

How you’ll spend your time here as our Technical Support Engineer :

6 month growth

1 year growth

2 year growth

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