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ARS

Residential HVAC, plumbing repair and installation

Dispatcher

Logistics & TransportationUpdated on Nov 5
Full-timeNorth Charleston, SC, USA$20 - $25 /hr

About the Job

Requirements

  • Prior dispatch, scheduling, or call center experience is required.
  • Proficiency in Microsoft Office and multi-line phone systems is required.
  • Familiarity with local geography to support route planning is required.
  • Must report daily to the office; the position is not remote.
  • Must be flexible to work assigned shifts and weekend rotations as needed.
  • Must pass a background check and drug screening.

Responsibilities

  • Ensure service technicians are dispatched efficiently and customer needs are met promptly.
  • Manage call flow through the service platform, coordinate scheduling, and guide field teams throughout the day.

About the Company

ARS

Residential HVAC, plumbing repair and installation

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Memphis, TN
Founded
1975

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