Customer Success Associate
Confirmed live in the last 24 hours
Eulerity

51-200 employees

AI-powered digital marketing optimization and automation software
Company Overview
Eulerity stands out as a leader in the digital marketing industry with its AI and automation software, which simplifies and optimizes marketing campaigns across multiple platforms, resulting in significant cost savings and improved efficiency. The company's SaaS platform, coupled with a dedicated customer success team, enables marketers to achieve their goals without compromise, whether they operate on a local or global scale. Furthermore, Eulerity's thought leadership in the industry is demonstrated through initiatives like their podcast, "The Darwinian Times: Survival of the Nimblest.
Data & Analytics
AI & Machine Learning

Company Stage

Seed

Total Funding

$2.9M

Founded

2017

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

12%

1 year growth

41%

2 year growth

107%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Google AdWords
Marketing
PowerPoint/Keynote/Slides
CategoriesNew
Customer Success & Support
Customer Education & Training
Customer Success
Customer Support
Sales & Account Management
Requirements
  • 1-2 years of relevant Account Management experience
  • Quick learner and ability to manage multiple priorities and projects
  • Excellent communication skills with the ability to educate and train clients and users
  • Very organized and keen attention to detail
  • Strong analytical and creative skills
  • Out-of-the-box thinker with problem-solving / consultative approach
  • High energy and a teamwork mentality is a must
  • Must be proficient with Excel, PowerPoint and Word
  • Excellent interpersonal and communication skills in English
Responsibilities
  • Educate users on digital marketing best practices and how our platform can help them achieve business goals
  • Act as main point of contact for business owners from varying brands using our technology to market their businesses
  • Assist clients with marketing strategy and review performance on channels including but not limited to Google Adwords (Search), Facebook and Instagram (Social Media), Google Display Network, YouTube, etc.
  • Host onboarding sessions to educate new users how to activate campaigns and use the Eulerity platform
  • Understand client objectives and KPIs, and steward successful use of the Eulerity platform
  • Interface with clients through emails and phone calls to provide support and platform/marketing expertise
  • Work closely with Technical Account Managers to track media placements to ensure delivery in full, proactively analyze campaign metrics and optimize