Room Attendant

Job Description

Join our hospitality team in Cairo, Egypt, as a Room Attendant and become an essential part of creating exceptional guest experiences. We're looking for dedicated professionals who take pride in maintaining our rooms and public spaces to the highest standards. Through your meticulous attention to detail, commitment to cleanliness, and collaborative spirit, you'll help create a welcoming and comfortable environment where every guest feels valued and cared for.

• Execute assigned general cleaning duties with precision and efficiency, ensuring all areas meet our organization's brand standards
• Clean and service all allocated guest rooms and public spaces to the highest level of presentation and hygiene
• Demonstrate exceptional attention to detail in room inspections, ensuring guests arrive to immaculate accommodations
• Replenish guest supplies, amenities, and informational materials in bedrooms and bathrooms according to room type specifications
• Provide efficient, friendly, and professional service to all guests, responding promptly to requests and concerns
• Maintain organized inventory of cleaning supplies and equipment, reporting any shortages or maintenance issues
• Follow all safety, health, and hygiene protocols to ensure a secure environment for guests and team members
• Work collaboratively with housekeeping team members and other departments to support smooth daily operations
• Adapt flexibly to changing priorities and workload demands while maintaining quality standards
• Communicate effectively with supervisors and colleagues to resolve challenges and share feedback

Qualifications

• Excellent time management and organizational skills with the ability to prioritize multiple tasks efficiently
• Strong communication skills and a collaborative approach to working within a dynamic team environment
• Keen eye for detail with a genuine passion for quality, cleanliness, and presentation
• Physical fitness and energy to perform active, hands-on duties throughout your shift
• Ability to work a rotational schedule, including weekends and holidays, as required by operational needs
• Reliability and punctuality with a strong commitment to attendance and dependability
• Willingness to learn and adapt to new procedures, technologies, and guest service standards
• Problem-solving mindset with the ability to handle unexpected situations with resilience and composure
• Knowledge of or willingness to learn hospitality cleaning standards and guest service protocols
• Ability to work independently while remaining responsive to team needs and supervisor guidance
• Empathetic approach to guest interactions, understanding the importance of creating positive experiences
• Eligibility to work in Egypt and willingness to comply with all local employment regulations

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.

Physical Aspects of Position (include but are not limited to): 

• Constant standing and walking throughout shift.
• Frequent lifting and carrying up to 30 lbs.
• Occasional kneeling, pushing, pulling, lifting.
• Occasional ascending or descending ladders, stairs and ramps.