Anglo-Eastern Ship Management

Ship management and maritime services

Marine Personnel Officer

HR Operations & CoordinationUpdated on Nov 14

Full-timeGlasgow, UKNo salary listedIn-person

About the Job

Requirements

Previous experience in customer service, call centre operations, recruitment, personnel coordination, or a similar role.
Excellent communication and organizational skills.

Responsibilities

Arrange and coordinate all aspects of sea staff employment, pay, appointments, joining and leaving Company vessels in accordance with the Quality Management System, work processes, and client requirements.
Act as the first point of contact for personnel-related matters and queries for personnel placed on assigned vessels.
Ensure vessels are manned by suitably experienced and qualified personnel in accordance with Safe Manning, STCW, and Flag Certification requirements, within budget and in line with Client and Company policies, procedures, and guidelines.
Follow document-check and recruitment procedures defined in the MPD Manual.
Ensure newly recruited and promoted personnel receive Company and Client policies and procedures.
Ensure required briefings, including Senior Officer visits and debriefings, are conducted and recorded according to AESM procedures.
Issue MLC Employment Agreements for sea staff.
Monitor employee documentation and maintain required compliance.
Arrange travel and visas cost-effectively and promptly in accordance with Company and Client travel policies.
Programme, arrange, and advise relevant parties of sea staff travel details, and ensure ships are informed of relief intentions.
Liaise with Clients, technical managers, and overseas manning agents as instructed.
Maintain accurate, up-to-date crew lists reflecting crew changes.
Update the crewing system and personnel files promptly for records and payroll purposes.
Process payrolls by deadlines, including allotments, timesheets, DRJCS, and expenses, and liaise with Accounts to ensure timely payments.
Collate performance appraisal reports and identify perceived training needs.
Inform the Marine Personnel Manager of problems or potential problems that may significantly affect manning requirements.
Provide information for P&I claims.
Attend meetings as required, including Ship Visits.
Assist the Fleet Personnel Manager or Offshore Crew Manager with crew budgets when required, and prepare monthly reports on turnover, dismissals, and statistics.
Be available for out-of-hours calls to handle emergency issues involving seafarers’ welfare.
Review and provide feedback on opportunities to improve or amend the MPD Manual.
Promote and comply with the company’s Safety and Environmental Policy.

Desired Qualifications

Previous experience in the shipping or oil and gas industry, or knowledge of crew management, is considered an asset.

Marine Personnel Officer - New Requirements

Anglo-Eastern Ship Management · Glasgow, United Kingdom · Full-time · Posted 2026-11-12

Workplace: on_site

Department: Marine HR

Description

This position is responsible for arranging and coordinating all aspects relative to sea staff being employed, paid, appointed, joining and leaving Company vessels, all in accordance with the company Quality Management System and associated work processes and client specific requirements.

Roles and Responsibilities

Acting as a first point of contact for all personnel-related matters and queries for personnel placed on vessels under your responsibility
Ensuring vessels are manned by suitably experienced and qualified personnel as per Safe Manning, STCW and Flag Certification requirements, within budget and whilst adhering to Client / Company Policies, Procedures and Guidelines
To follow documents check process and recruitment procedures as defined in MPD Manual
Ensuring newly recruited and promoted personnel are provided with Company / Client policies and procedures
Ensuring briefings are carried out and recorded as per AESM procedures (including Senior Officer visits and debriefings) when required
To issue MLC Employment Agreements for sea staff
Monitoring all employee documentation and ensuring necessary compliance is maintained
Ensuring travel and visas are arranged in a cost effective and timely manner adhering to Company / Client travel policies
To programme, arrange and advise all concerned of sea staff travel details and to ensure ships are aware of relief intentions
To liaise with Clients and technical managers, plus overseas manning agents as instructed
To maintain accurate and up-to-date crew lists reflecting crew changes carried out
To input and update crewing system and personnel file in a timely manner, for maintenance of records and payroll purposes
Processing payrolls within deadlines, including allotments, timesheets, DRJCS, expenses and liaising with the Accounts Department to ensure payments are made in timely manner
To collate performance appraisal reports and highlight perceived training needs
To inform the Marine Personnel Manager of any problem or potential problem, which may significantly impact on the manning requirement
Providing information for P&I claims
Attending meetings as required, including Ship Visits
Assisting Fleet Personnel Manager / Offshore Crew Manager with the preparation of crew budgets when required. Preparing monthly reports e.g., turnover, dismissals, and statistics
It is a requirement of a Personnel officer that he / she be on out of hours call to deal with any emergency issues which may arise involving seafarers’ welfare
To review and provide feedback for opportunities for improvement or amendments to MPD Manual
To promote and comply with the company’s “Safety and Environmental Policy”

Requirements

Previous experience in customer service, call centre operations, recruitment, personnel coordination, or a similar role. Excellent communication and organizational skills.
Previous experience in the shipping or oil & gas industry, or knowledge of crew management, would be considered as an asset.

The ideal candidate will possess a solid foundation of the responsibilities/qualifications required in the role. In addition, they will exemplify Anglo-Eastern’s values, be a team player and exhibit passion for making a meaningful impact. The right behaviours can often outweigh a specific skill set or experience and we are committed to developing and providing the right training, coaching and experiences for candidates to be successful.

Benefits

We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides:

A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management
Development and mentorship to support your professional aspirations
A culture of professional excellence, employee care, well-being and fun
A competitive compensation and benefits package

We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!

Apply

Apply at Anglo-Eastern Ship Management

About the Company

Anglo-Eastern Ship Management

Ship management and maritime services

Anglo-Eastern Ship Management operates as an independent ship-management and maritime-services company. It provides technical management, crew management, newbuilding support, procurement, training, and related services for vessel owners. In practice, seafarers and shore-based specialists coordinate safe vessel operations, maintenance, crewing, compliance, and commercial support. The scope is Anglo-Eastern and its managed maritime operations. Roles span marine engineering, deck operations, crewing, technical management, procurement, digital systems, and corporate functions. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Miami, FL
Founded: 1974

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