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Equinix

Global data center, colocation, interconnection provider

Data Center Customer Operations 3

Full-TimeUpdated on 10/15/2026
No salary listed
Junior
Mumbai, Maharashtra, India
In PersonComplimentary pickup and drop facility is available from the nearest metro or railway station, subject to management policy and discretion.
Field ServiceEquipment Field Service

About the job

Requirements
  • A high school diploma and 1–2 years of equivalent work experience are typically required.
Responsibilities
  • Review queued work orders and respond to semi-routine requests within commitment times and standard operating procedures.
  • Escalate and expedite orders to appropriate teams according to standard procedures, with supervision for nonstandard escalation requests.
  • Maintain adherence to commitment times and detailed written records of work activity.
  • Update local asset databases and other systems.
  • Rack and stack semi-routine customer equipment tickets.
  • Support intra-cage infrastructure installations, including fiber trays, ladder racks, customer equipment and cabinets, semi-basic mesh cage installs and overhead cable trays, tape changes, and standard operating backup changes.
  • Support standard data center cross-connect work orders, including installs, terminations, modifications, and testing.
  • Follow cable-management procedures for coax, fiber, twisted-pair copper, and semi-routine intrabuilding cross-connects.
  • Learn to install switched or multiplexed across-connect circuits under supervision.
  • Support standard testing and installations of customer assets, including layer 1 cross-connect certification testing; may learn layer 2 and layer 3 testing under supervision.
  • Support operations and security personnel during breaks or other activities as needed, and provide backup assistance to team members.
  • Support customer satisfaction by meeting execution-order time expectations and delivering a high level of service when interacting with customers.
  • Support new deployments and existing alterations within standard operating procedure time expectations.
  • Support on-site customers through access control and escorting services.
  • Support projects that follow standard procedures and work under supervision when projects deviate from them.
  • Support vendors on projects and physical customer audits.
  • Complete assigned training in a timely manner.
  • May provide support to new hires.

About the company

Equinix provides data center space, colocation, interconnection, and cloud services for businesses worldwide. Customers rent space in Equinix data centers and use the company’s interconnected ecosystem to link networks, cloud platforms, and applications with low latency. Its global footprint and an ecosystem of thousands of customers create direct connections that simplify digital infrastructure, setting it apart from providers that only offer space. The goal is to help businesses run reliable digital operations and pursue multi-cloud strategies through secure data-center space and connected networks.

Company Size

10,001+

Company Stage

IPO

Headquarters

Redwood City, California

Founded

1998

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Simplify's Take

What believers are saying

  • July 2026 Q2 revenue hit $2.625 billion, up 16%, with record bookings.
  • Management accelerated 7,000 cabinets into Q4 2026, monetizing AI demand sooner.
  • Equinix’s third straight double-digit MRR growth reinforces durable recurring revenue momentum.

What critics are saying

  • Cape Town’s August 2026 appeal blocks Equinix’s hyperscale project until planners decide.
  • September 2026 Secaucus diesel spill triggered regulatory scrutiny and stricter data-center oversight.
  • Water- and power-intensive expansions risk community backlash, permit delays, and stranded-capacity economics.

What makes Equinix unique

  • Equinix’s July 2026 backlog and 522,700 interconnections deepen ecosystem lock-in.
  • Its 2026 raise to 11%-12% revenue growth shows pricing power and demand visibility.
  • Global retail-colocation scale lets Equinix serve enterprise, cloud, and AI workloads worldwide.

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Benefits

Health care and counseling plans

Paid vacations and holidays

Programs and resources for family needs

Programs to build financial security, make donations, and seek additional education

Some countries offer flexible employee stock purchase plan

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simply Wall St
Oct 8th, 2026
South Africa expansion might change the case for investing in Equinix stock.

South Africa expansion might change the case for investing in Equinix stock. October 08, 2026 * Equinix recently presented at the Yotta 2026 conference in Las Vegas, where Senior Director of Global Design Greg Metcalf outlined the group's approach to data center design and deployment. * The company is also active in South Africa's expanding colocation market, where rising cloud, AI and digitalization demand is drawing capital alongside government incentives. * We will now examine how Equinix's investment narrative is shaped by its South African data center push and its focus on AI ready infrastructure. Seize the AI infrastructure momentum around Equinix and scan a curated field of potential beneficiaries with the 91 AI infrastructure stocks. Equinix investment narrative recap. For you to own Equinix, you need to believe that its large build program can keep converting AI-heavy demand into long-term recurring cash flows without compressing returns. The Yotta 2026 presentation supports that view, since it underlines an ongoing design focus on dense, AI-ready sites in power-constrained markets. As a near-term catalyst, execution on that 600 MW development pipeline and progress toward 1 GW under production look more important than this single conference appearance. The key risk remains on the supply side. Grid access, skilled construction labor and permitting all have the potential to slow builds or squeeze project economics. That matters for a business carrying meaningful debt and a rich 66.4x P/E multiple. If construction and financing costs increase more than expected, the spread between target returns in the low to mid-20% range and the cost of capital could narrow. The Yotta 2026 session helps link Equinix's broader development story with the push into South Africa's colocation market. Management is talking publicly about AI-oriented design at the same time the region is drawing capital on the back of cloud demand, government support and enterprise digitalization. For investors, that ties directly to the plan to deploy US$5 billion to US$7 billion per year in new projects from 2027 to 2029. That spending plan is a core catalyst because it is intended to turn Equinix's roughly 3 GW of designed power into higher recurring revenue and funds from operations over time. The same build cycle carries clear execution risks. Power constraints, local opposition or higher build costs in markets such as South Africa could limit how much of those targeted low to mid-20% cash-on-cash returns ultimately appear in earnings and cash flow. Equinix's current analyst story points to revenues of US$13.5b and earnings of US$2.3b by 2029, based on an assumed 10.8% yearly revenue growth rate and an increase in earnings of about US$0.8b from US$1.5b today. Uncover why Equinix's fair value indicates a 20% potential upside to its current price that could narrow quickly. Exploring other perspectives. The three fair value estimates from the Simply Wall St Community span roughly US$1,233 to US$1,638 per share, so retail opinions on Equinix already stretch from cautious to optimistic. Before the Yotta 2026 update and South Africa build plans are even factored in, you are seeing how far views can diverge. Supply constraints, political friction and the sheer scale of that US$5b to US$7b annual development program could all shift how these private investors rethink revenue durability and cash generation. Use this spread as a prompt to test your own thesis and explore several alternative viewpoints before deciding where you sit in that range. Explore 2 other Equinix fair value estimates, including one that suggests as much as 59% upside from the current price. Reach your own conclusion. Disagree with existing narratives? Extraordinary investment returns rarely come from following the herd, so go with your instincts. * A great starting point for your Equinix research is our analysis highlighting 4 key rewards and 2 important warning signs that could impact your investment decision. * See our latest analysis for Equinix. The report includes a comprehensive fundamental analysis summarized in a single visual, the Snowflake, making it easy to evaluate Equinix's overall financial health at a glance. Looking for more ideas beyond Equinix? Once you have a view on Equinix, it often helps to compare it with a few very different opportunities. That contrast can sharpen your thinking, highlight what risk level you are genuinely comfortable with, and keep you from anchoring on a single story stock. The Simply Wall St Screener can surface a wide mix of companies that fit clear, fundamentals based criteria. A few starting points are below. * If capital preservation sits high on your list, consider starting with a group of businesses that screen for financial resilience through a 31 resilient stocks with low risk scores. * For readers hunting for quality on sale, you can focus on companies that combine strong fundamentals with appealing prices through a curated 29 high quality undervalued stocks. * Those who care most about balance sheet strength can zero in on financially robust candidates by scanning a list of solid balance sheet and fundamentals (25 results). This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned. Valuation is complex, but we're here to simplify it. Discover if Equinix might be undervalued or overvalued with our detailed analysis, featuring fair value estimates, potential risks, dividends, insider trades, and its financial condition. Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email [email protected]

MarTech360
Oct 6th, 2026
DDN names Adam Berlew as Chief Marketing Officer.

DDN names Adam Berlew as Chief Marketing Officer. DDN has named Adam Berlew as Chief Marketing Officer, bringing an experienced enterprise technology marketing executive into its leadership team as the company continues to expand its focus on AI and data infrastructure. Berlew joins DDN from Equinix, where he served as Chief Marketing Officer. His career has included senior marketing and strategy roles at companies including Atlassian, Google, Brocade Communications, Dell, and Equinix. He has worked across cloud, enterprise technology, AI, telecommunications, and digital infrastructure. At Google, Berlew held leadership positions spanning cloud marketing and AI strategy, while at Atlassian he led global digital, enterprise, economy, and platform marketing. He previously served as Vice President of Global Marketing at Equinix before returning to the company as CMO in 2023. In his new role at DDN, Berlew will lead marketing as the company operates across AI infrastructure, high-performance computing, and data intelligence. DDN's platform supports organizations working with large-scale AI workloads, including hyperscalers, cloud providers, enterprises, government organizations, and research institutions. Berlew's appointment comes as the AI infrastructure market increasingly focuses on the relationship between computing capacity, data management, GPU utilization, and the economics of training and inference. DDN has been developing its portfolio around these areas, including its Infinia data platform and infrastructure for AI and high-performance computing. The appointment also adds marketing leadership to DDN's executive structure following several leadership changes in 2026. The company recently appointed Kevin Delane as President and Chief Revenue Officer, with responsibility spanning global revenue strategy, go-to-market execution, marketing, and customer success. For DDN, Berlew's move brings marketing experience from several major enterprise technology companies into an organization increasingly focused on AI data infrastructure. His background across cloud, AI, and enterprise marketing places him within a market where technical positioning and clear communication around increasingly complex infrastructure technologies are becoming important parts of go-to-market strategy.

Analytics Insight
Oct 5th, 2026
Equinix data center leak puts backup diesel risks under the spotlight.

Equinix data center leak puts backup diesel risks under the spotlight. An Equinix data center in New Jersey spilled about 5,000 gallons of diesel into a nearby creek. The incident has raised questions about the risks linked to backup fuel systems. Published on: 05 Oct 2026, 10:15 am Updated on: 05 Oct 2026, 10:15 am An Equinix data center in Secaucus, New Jersey, spilled about 5,000 gallons of diesel into a creek connected to the Hackensack River. Reportedly, the spill happened on September 11 at the company's NY2 facility. Equinix said workers spotted the leak from a fuel storage tank and quickly stopped it. Almost immediately, a cleanup team was called in. Officials said the diesel entered a nearby creek but did not reach the Hackensack River. Around 3,500 gallons had been recovered during the cleanup. Officials also said they had not seen any effect on local wildlife. There were different accounts of what caused the leak. Secaucus Mayor Michael Gonnelli first said a computer problem may have caused it. Equinix later said two broken valves used during a routine filtration process were behind the spill. The company said it would provide a full report. In the official statement, the company mentioned, "We regret that this occurred and the concern it caused the community." This was not the first data center fuel spill in the area. A facility in Clifton leaked around 600 gallons in 2017. An Equinix site in North Bergen spilled about 1,800 gallons in 2022. The latest incident was much larger. Data center growth means more fuel. The need for backup power is growing as more data centers are being built. According to figures cited in the report, data center diesel generator capacity grew from 20 gigawatts in 2018 to 55 gigawatts in 2024. The Equinix spill shows that keeping servers running is only one part of data center safety. The systems that protect uptime also need careful handling. A fuel leak may not stop the servers, but it can create a serious problem outside the facility.

Arrow Electronics
Oct 2nd, 2026
Equinix to feature on panel session at Arrow's Agents of Change event.

Equinix to feature on panel session at Arrow's Agents of Change event. 02/10/2026 Behind the Tech Stack with Equinix, HCL, NetApp, Check Point. Agents of Change is Arrow's flagship partner event, bringing together 300+ partners, vendors and industry leaders for a day focused on real-world impact, practical insight and actionable outcomes. Whether you're building your AI strategy, scaling existing solutions or identifying new opportunities for growth, Agents of Change is designed to help you move from intent to action. We're thrilled to announce that Equinix will be joining us live on stage during Agents of Change. Our Behind the Tech Stack panel session will be hosted by Alex Kennedy, Strategic Alliances Director at Arrow and will also feature guest speakers from many other leading vendors, including Check Point, HCL and NetApp. Alex will asking our panellists exactly what customers are asking for, investing in and deploying today. Taking place on 4th November at Central Hall Westminster, join us to discover how industry leaders are turning AI ambition into business outcomes.

Yahoo Finance
Sep 29th, 2026
Colombia's data center IT capacity to exceed 200 MW by 2031, with Bogotá commanding 98% of market

A new market analysis reports Colombia's data centre IT capacity is expected to exceed 200 MW by 2031, representing nearly four times current installed capacity. The study covers 25 operational facilities and 10 upcoming projects across Barranquilla, Bogotá, Cali and Medellín. Bogotá dominates the market, accounting for over 98% of the country's total data centre capacity. Leading operators include ODATA, Equinix, Cirion Technologies and KIO Networks. Most existing facilities are designed to Tier III standards. The database provides facility-level intelligence including white-floor space, IT load capacity, and retail and wholesale colocation pricing. It is designed to support investment planning, competitive benchmarking and business development for data centre operators, construction contractors, infrastructure providers and investors tracking Colombia's digital infrastructure market through 2031.