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Penske

Diversified transportation, logistics, and motorsports provider

Operations Supervisor - Transportation, Supply Chain/Logistics

Vehicle Operation & DeliveryConfirmed live in the last 24 hours
Full-timeLacey, WA, USA$80.2k - $83.6k

About the Job

Requirements

  • Transportation management background.
  • Demonstrated leadership qualities and strong interpersonal skills, including the ability to connect, build rapport, and maintain solid relationships with associates, company leadership, and internal and external customers.
  • Ability to work efficiently and independently with strong time-management and organizational skills.
  • Strong written and oral communication skills and the ability to actively listen.
  • Ability to manage problems, think critically, and make decisions independently.
  • Ability to drive process improvement and lead change.
  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
  • High school diploma or equivalent.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary, work the required schedule, work at the specific location, complete the Penske employment application, and submit to a background investigation including past employment, education, and criminal history, as well as drug screening.
  • Ability to read; communicate verbally and/or in writing; remember and analyze information; and remember and understand instructions or guidelines.
  • Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds/12 kilograms.
  • Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Provide operational leadership to individual contributors and hourly workforce to ensure daily tasks and activities—including driver deliveries, trailer loading and unloading, and customer service operations—are executed consistently with company service and cost objectives.
  • Directly supervise processes involving people, systems, customer needs, and equipment, including workforce and equipment scheduling.
  • Manage direct-report performance and make corrective-action and disciplinary decisions up to the written-warning level.
  • Participate in hiring and customer meetings as necessary.
  • Establish and sustain training and competency for supervisors and associates, ensuring they understand how their work relates to customer business objectives.
  • Establish and sustain communicated performance standards that are specific and measurable.
  • Interview hourly associates and provide hiring recommendations.
  • Monitor attendance, productivity, and other performance standards, and provide coaching and counseling to associates.
  • Motivate and engage associates by focusing on team accomplishments and recognition.
  • Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
  • Conduct team meetings.
  • Evaluate and recommend changes to preferred work methods to increase dispatch productivity, and assist in training new associates.
  • Provide relief coverage for operational duties when associates are absent or using time off.
  • Maintain thorough working knowledge of site operating systems to ensure operational compliance and correct exception resolution.
  • Complete necessary records and reports accurately and on time.
  • Ensure compliance with financial policies and procedures, including tracking miles per gallon, returns, and damages.
  • Understand the relationship between decision-making and profitability.
  • Manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets.
  • Ensure day-to-day management and associate activities align with the location safety strategy.
  • Provide associates with communication, training, feedback, and direction to ensure safe performance.
  • Ensure compliance with applicable regulatory agencies and company policies and procedures.
  • Conduct safety observations.
  • Understand location-specific customer goals and objectives and work to meet and exceed them daily.
  • Ensure customers understand the company's commitment to helping them meet their objectives.
  • Identify areas that could benefit from continuous-improvement efforts.
  • Plan work assignments to ensure effective use of fleet equipment.
  • Work with hourly associates to ensure they understand safe and efficient equipment operation.
  • Work with vendors to ensure equipment is maintained.
  • Work with Penske Truck Leasing to ensure preventive-maintenance schedules are completed.
  • Complete other projects and tasks as assigned by the supervisor.
  • Read, communicate verbally and/or in writing, and remember and analyze information and instructions or guidelines.
  • Stand, walk, and sit; use hands to touch, handle, and feel; reach with hands and arms; occasionally lift and/or move up to 25 pounds/12 kilograms; and meet the specified vision requirements.

Desired Qualifications

  • Bachelor's degree.

About the Company

Penske

Diversified transportation, logistics, and motorsports provider

Penske provides a range of transportation services, including retail automotive sales and service, truck leasing and rental, and logistics solutions, plus professional motorsports activities. Its offerings work through distinct units: Penske Automotive Group sells and services vehicles, Penske Truck Leasing rents and maintains trucks with fleet management, and Penske Logistics handles end-to-end supply chain services. The company differentiates itself by operating multiple transportation and entertainment businesses under one private global umbrella, enabling cross-sell opportunities and large-scale coordination. Its goal is to deliver reliable, end-to-end transportation and logistics solutions for individuals and businesses worldwide while growing its diversified portfolio and leveraging scale.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Bellflower, CA
Founded
1969

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