IT Technical Analyst - Salesforce Development

What you will do

The IT Technical Analyst - SFDC Developmentwill be responsible for designing, developing, enhancing, and supporting Salesforce solutions for China business. This role will work closely with business stakeholders, Salesforce architects, administrators, integration teams, and regional/global IT teams to deliver scalable, secure, and high-quality SFDC solutions that support sales, service, pricing, reporting, and digital transformation initiatives.

How you will do it

• Design, develop, test, deploy, and maintain Salesforce solutions based on business requirements and technical standards

• Develop Salesforce customizations using Apex, Visualforce, Lightning Web Components, Aura Components, Flows, validation rules, approval processes, and other Salesforce platform capabilities

• Analyze business requirements and provide technical solution options, impact assessments, and development estimates

• Work with Salesforce architects and administrators to ensure solution design follows platform best practices, security standards, and governance requirements

• Support integration between Salesforce and upstream/downstream systems such as SAP, data platforms, and middleware services

• Perform unit testing, support system integration testing, UAT, deployment preparation, release management, and post-go-live support

• Troubleshoot Salesforce production issues, identify root causes, and provide timely solutions or workarounds

• Prepare technical documentation, deployment notes, knowledge transfer materials, and support guidance for business and IT teams

What we look for

• Bachelor’s degree or above in Computer Science, Information Systems, Software Engineering, or related majors is required

• A minimum of 5 years of Salesforce development experience, with solid hands-on experience in enterprise-level SFDC implementation or enhancement projects

• Strong expertise in Apex, Lightning Web Components, Visualforce, SOQL, SOSL, Salesforce data model, security model, and governor limits

• Good understanding of Salesforce Sales Cloud, Service Cloud, Experience Cloud, or other Salesforce modules

• Experience with Salesforce integration patterns, REST/SOAP APIs, middleware platforms, batch jobs, and data synchronization is required

• Experience in Salesforce release management, deployment tools, sandbox management, change sets, metadata deployment, or DevOps practices is preferred

• Ability to independently analyze technical issues, perform troubleshooting, and provide robust and maintainable solutions

• Experience working with SAP, pricing systems, reporting platforms, or other enterprise applications is a plus

• Good communication skills in English and Chinese, with the ability to collaborate with business users and IT teams across regions

• Strong ownership, problem-solving capability, attention to detail, and willingness to learn new technologies

• Salesforce certifications such as Platform Developer I/II, Salesforce Administrator, or Platform App Builder are preferred