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LPL Financial Holdings

Independent broker-dealer platform for financial advisors

Manager – Mutual Fund Operations

Business OperationsPosted on Nov 13
Full-timeTempe, AZ, USAIn-person

About the Job

Requirements

  • At least 5 years of experience in brokerage operations, specifically account transfers, ACATs, or non-ACATs, or a bachelor's degree in a related field.
  • SIE and Series 99 or Series 7 are required.
  • Ability to work independently in a fast-paced environment with multiple priorities.
  • Ability to work with and communicate effectively with various levels throughout the organization.
  • Ability to learn multiple aspects of the financial services industry and understand how they connect.
  • Strong attention to detail and a proactive approach to solving and preventing problems.

Responsibilities

  • Manage a team of approximately 8–12 Specialists, Senior Specialists, Associate Analysts, and Analysts.
  • Provide ongoing support, coaching, feedback, and development opportunities to address staff needs and improve effectiveness and success.
  • Monitor, support, coach, and provide feedback to offshore teams in India, and coordinate work between onshore and offshore teams.
  • Establish and maintain quality assurance standards, procedures, and controls for onshore and offshore teams.
  • Work directly with internal audit and regulatory agencies on audit activities.
  • Handle escalated advisor and client issues through the department mailbox and LPL Service Professionals.
  • Manage department technology and systems projects, including creating workflows, developing test scripts, performing quality assurance, managing defects, conducting user acceptance testing, and overseeing project deliverables.
  • Help staff understand the organization's vision and values and translate them into day-to-day activities and behaviors.
  • Provide strategic leadership while remaining closely involved in day-to-day operations.
  • Provide weekly status reports on department and employee issues.
  • Monitor and analyze department trends and errors to improve training opportunities.
  • Conduct regular meetings with on-site and cross-site staff.
  • Complete other assignments as required by senior leadership.

Desired Qualifications

  • At least 2 years of management experience.
  • ACATS experience.
  • Ability to communicate effectively with senior leadership, financial professionals, and third-party vendors.
  • Experience with Microsoft applications, particularly Visio, Word, Access, PowerPoint, and Excel.
  • Experience with mutual fund products and mutual fund reconciliation.
  • Knowledge of the legal and regulatory environment involving federal regulators such as the SEC, self-regulatory organizations such as FINRA, state regulatory departments, bank-regulated departments, or audit experience.
  • A bachelor's degree.

About the Company

LPL Financial Holdings

Independent broker-dealer platform for financial advisors

LPL Financial runs the largest independent broker-dealer network in the United States, providing a platform of services and support to financial advisors and institutions. It helps advisors manage client wealth by offering technology, research, clearing and compliance services, and practice management programs. Advisors access a flexible, non-proprietary environment where they can tailor financial recommendations for clients, with revenue coming from fees for services, securities commissions, and asset-based fees. The company supports more than 28,000 financial advisors and oversees over a trillion dollars in advisory and brokerage assets, distinguishing itself through its breadth of back-office capabilities, scalable platform, and emphasis on independence for its advisors. Its goal is to enable independent financial advisors to grow their businesses and deliver personalized investment solutions to their clients.

Company size
10,001+
Company stage
IPO
Headquarters
San Diego, CA
Founded
1989

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