U

University of Miami

Research university in Coral Gables, FL

Unit Secretary

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeMiami, FL, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • A valid American Heart Association Basic Life Support certification is required.
  • At least 1 year of relevant experience is required.

Responsibilities

  • Create a calm, businesslike atmosphere that promotes productivity.
  • Support the organization's philosophy of service excellence.
  • Maintain a clean, safe, and functional work area in the Nursing Station.
  • Greet customers entering the unit, handle their inquiries, and direct them to the appropriate person or area.
  • Communicate positively and courteously with patients, family members, nurses, and physicians.
  • Greet visitors and callers using a calm and friendly approach.
  • Answer telephone calls before the fourth ring; take messages, answer routine questions, and transfer calls to appropriate areas and individuals.
  • Use the hospital's designated telephone scripts and etiquette standards.
  • Maintain patients' charts in the appropriate order.
  • Initiate and assemble admission charts within 15 minutes of patients' arrival to the unit.
  • Prepare patient welcome packets and folders.
  • Complete the clean-room checklist for each room before patient arrival.
  • Ensure pertinent information and forms are sent to the receiving unit when patients are transferred.
  • Record and deliver messages.
  • Maintain appropriate logs.
  • Ensure appropriate resources, equipment, and supplies are available.
  • Use universal precautions and environmental safety guidelines.
  • Comply with infection control measures, OSHA and AHCA regulations, and risk-management requirements.
  • Use time constructively and in an organized manner to complete assigned responsibilities.
  • Follow facility, departmental, and personnel policies and procedures.
  • Comply with the employee Code of Ethics and Standards of Behavior.
  • Attend mandatory educational programs and annual in-services.
  • Perform other duties and responsibilities as assigned by the supervisor.

About the Company

University of Miami

Research university in Coral Gables, FL

The University of Miami is a private research university focused on education, discovery, and service, with undergraduate, graduate, and professional programs.

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