Quality Manager

Who We Want:

The Quality Manager is the Plant Champion that leads corporate quality management system (QMS) targets and objectives and continuous improvement initiatives at the manufacturing site.

What You'll Do:

• Responsible for supporting the development and maintenance of a CUSTOMER-FOCUSED culture within the organization.
• Responsible for communication with Customers, on quality objectives, and when such corrective actions are necessary to ensure the quality management system (QMS) is maintained.
• Ensures that Customer Specific Requirements and expectations of customers have been accurately identified, communicated, and that the plant site is always meeting or exceeding such customer expectations in finished product quality.
• Responsible for ensuring that all other system managers, process owners and supervisors, at the plant site, develop and maintain their part/role in the quality management system.
• Maintains daily quality checks on the processes, documentation, and metrics to ensure activities by other process owners and supervisors is being completed.
• Primary responsible for data collection, metrics monitoring, and the publication of statistics regarding plant performance against set corporate measures.
• Monitors and advises the Plant Manager and representatives of Corporate Quality on how the quality management system at the plant site is performing. 
• Responsible for identifying needs of the quality management system at the plant site – to improve or support corporate quality or customer requirements.

When and Where:
This will be a 1st Shift / 7AM-5PM M-F position located at our Plant in Holland, MI. 
Occasionally, this may require you to arrive early, stay late, or work on weekends, outside of our regular hours, to ensure we successfully meet customer needs, deadlines, or urgent requests.

What You Need to Have:

• Bachelor’s degree in engineering or an equivalent field
• Minimum three years' experience in a quality role working on SOP's, creating projects and project timelines, layouts, APQP, quality core tools, layered audit, TS, etc.
• Automotive industry experience required.
• Has high standards of performance for self.
• Takes responsibility for actions, results, and mistakes.
• Is thorough, accurate, and reliable when performing and completing job tasks; demonstrates honesty and integrity in all aspects of work.
• Takes positive action to objectively resolve conflict by listening, staying focused on issue to find resolution, and monitoring progress.
• Maintains positive relationships by constructively resolving conflicts.
• Uses feedback from others to continuously improve performance and work relationships.
• Moves within own and/or other work areas (flexes) to support plant flow.
• Works with sense of urgency to meet needs of customers.
• Has necessary experience, skills, and knowledge to perform all aspects of job; rotates through all job responsibilities.
• Maintains knowledge and skills to perform job effectively.
• Has ability to focus on benefits of change and see it as positive; approaches change or newness in constructive/objective manner; views change as learning opportunity.
• Looks for good in others; works collaboratively with others; shares information and knowledge.
• Is at work when scheduled and ensures coverage when absent; takes timely breaks/lunches; uses time wisely.
• Business Acumen: Understands the “big picture” impact of decisions – how the key drivers of the business impact the company’s financial statements.
• Communication: Excellent oral and written communication skills.  Comfortable communicating in difficult situations in both individual and group settings. 
• Critical Evaluation: Use an objective and balanced approached toward analysis and decision making
• Global & Cultural Awareness.
• Quality Systems Expertise:  Demonstrated expertise in key Quality disciplines including the area of; IATF 16949 quality management system, customer specific requirements, root cause analysis and problem solving,
• Leadership and Navigation:  Possess strategic awareness and the ability to lead a team to meet strategic goals.
• Relationship Management:  Able to inspire, influence and develop other people.
• Ethical Practice:  Demonstrates the highest levels of ethics and credibility