Comstock Companies

Develops and manages mixed-use properties in DC

Security Concierge

Security Guarding & PatrolPosted on Nov 13

Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

A high school diploma is required.
A certified security officer qualification in Virginia is required.
At least one year of experience in a customer-service-related field is required.
A valid driver's license without major violations is required.
The ability to work after hours and weekends as needed is required.
Strong problem-solving, time-management, and communication skills are required.
Credibility, trustworthiness, integrity, accountability, and attention to detail are required.
The ability to relate to diverse groups of people, build and maintain relationships, work collaboratively, and work independently with minimal supervision is required.
The ability to multitask, prioritize tasks, and work in a fast-paced environment is required.

Responsibilities

Complete hourly patrol routes of the property using the security system.
Control access for guests, tenants, and vendors.
Prevent property damage and conduct routine foot patrols in and around the building.
Observe and report safety concerns.
Issue banning notices to rule violators, maintain files for the notices, and notify management when necessary.
Maintain the appearance of the two plaza kiosks and enforce the no-dogs-on-the-plaza policy.
Keep information such as Kiss N Ride details, contact phone numbers, and rules of conduct updated, and communicate it to guests as needed.
Report unknown work occurring at the property to management.
Immediately notify Park X and commercial and residential property management when vehicles are parked illegally on the property.
Inform guests that fire access areas must remain accessible to fire trucks and ambulances.
Close loading dock doors as needed.
Report concerns to management and perform other duties as assigned.

The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.

Key Responsibilities

Complete hourly patrol route of the property using the security system
Access control for guests, tenants and vendors
Ensure no property is being damaged
Conduct of routine foot patrols in and around building.
Perform other duties as assigned
Observation and reporting of safety
Issue Banning notices to rule violators
Maintain file for Ban Notices and notify management when necessary
Maintain the appearance of the two plaza kiosks
Enforce the “no dogs on the plaza” policy
Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
Report any unknown work that is occurring at the property to management
If anyone parks illegally on the property, notify Park X, Commercial property management, and Residential property management immediately
Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
Close loading dock doors as needed
Report any concerns to management

Qualifications

High School Diploma
Must be a certified security officer in Virginia
Minimum of at least 1 year experience in customer-service related field
Valid driver's license without major violations
Flexibility to work after hours and weekends, as needed
Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
Strong sense of urgency
Strong problem-solving, time management and communication skills
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Exceptional oral and written communication, active listening, and organizational skills
Ability to establish strong working relationships with others in team setting
Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
Self-directed and able to work independently, with minimal supervision

Benefits

Compensation:
- Competitive Salary with Bonus Potential
- Generous Benefit Package: Medical, Dental, Vision, 401K Match, Life Insurance

Career Development
- Opportunities for Advancement within our expanding portfolio
- Annual Professional Development Funds to fuel your growth

Employee Perks (to name a few):
- Housing Discount
- Commuter Benefits
- Free Parking and EV charging
- Parental Leave Program
- Enjoy a Friendly Work Environment that values collaboration

Explore more perks and possibilities here for growing your career with Comstock Companies! Discover what sets us apart!

About the Company

Comstock Companies

Develops and manages mixed-use properties in DC

Comstock Holding Companies, Inc. specializes in developing and managing mixed-use and transit-oriented properties in the Washington, D.C. region, offering asset management, property management, development, and construction management services. The company's main technologies/methods include mixed-use and transit-oriented development, asset management, property management, and construction management services.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Reston, Virginia
Founded: 1985

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