speakit

Digital dictation and speech recognition solutions

German Customer Consultant - German

Customer SupportConfirmed live in the last 24 hours

Full-timeAthens, GreeceNo salary listed

About the Job

Requirements

Excellent communication skills in German.
C1/C2 English proficiency.
A bachelor's degree is preferred.
At least six months of relevant customer-care experience.
A general understanding of the online marketing products or services being supported.
An EU passport.
Willingness to relocate to Greece.

Responsibilities

Communicate with subscribers through chat and phone.
Answer subscriber questions about payments.
Troubleshoot streaming and content issues.
Assist subscribers with how-to questions and navigating Netflix.

Desired Qualifications

A bachelor's degree.

German Customer Consultant for Netflix

speakit · Athens, Greece (Remote) · Full-time · Posted 2021-12-09

Workplace: remote

Department: German

Description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

Communicating through chat & phone with subscribers
Answering how-to questions about payment
Troubleshooting streaming and content issues
Assisting subscribers with howto questions & navigating on Netflix

Requirements

Excellent communication skills in German
C1/C2 English skills
Bachelor’s degree (preferred)
Minimum 6 months of relevant customer care experience
General understanding of online marketing products/services being supported
Excellent communication skills
EU Passport
Relocation to Greece

Benefits

Excellent salary
14 salaries per year
Monthly performance bonus (up to 145€ gross)
Relocation package covered
Athens based position (work from home policy)
International career in a multicultural environment
Training and familiarization phase
Opportunity to grow in a multinational company

Only CVs in English will be reviewed

Apply

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About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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