Anglo-Eastern Ship Management

Ship management and maritime services

Head of Operations

Business & StrategyConfirmed live in the last 24 hours

Full-timeLabuan, MalaysiaNo salary listedIn-person

About the Job

Requirements

A Bachelor's degree in Business Administration, Operations Management, Finance, or a related discipline.
At least 3 years of relevant operational experience.
Demonstrated experience managing operational teams, budgets, performance targets, and business processes.
Familiarity with Labuan regulatory frameworks, including the Labuan Business Activity Tax Act and related compliance requirements applicable to Labuan entities, is an added advantage.
Strong interpersonal and leadership skills, with the ability to manage and motivate teams to support business and operational goals.
Ability to oversee daily operational activities and contribute to effective service delivery and business continuity.
Sound knowledge of operational planning, resource allocation, budgeting, and cost control.
Strong analytical and problem-solving skills, with the ability to make informed decisions and manage operational risks effectively.
Good communication skills and the ability to build positive working relationships with internal and external stakeholders.

Responsibilities

Monitor staff and daily office operations.
Check and monitor the Eyeshare team's daily performance, including invoice-scanning cross-check reports.
Sign sea crew contracts, confirmation letters, and termination letters.
Check and approve payments for monthly office expenses, perform MYR bank reconciliation, and prepare fund projections.
Monitor and check operational funding in MYR.
Follow up with Risk Management in Hong Kong to ensure the Ship Management Agreement is sent to and filed in Labuan.
Arrange applications for documents requested by Risk Management from the authorities.
Perform local statutory company secretarial work.
Prepare directors' resolutions for new ship management and dividend payments, and arrange signing.
Arrange urgent requests from Anglo-Eastern Hong Kong to obtain or apply for relevant documents, such as a Letter of Incumbency, tax residency letter, and certified true copies of Anglo-Eastern Limited documents.
Attend directors' meetings.
Attend authority briefings when tax rules or regulations change.
Handle due diligence requests from the authorities and trust company.
Check and arrange payroll.
Check and approve payments for monthly statutory staff contributions.
Handle ad hoc human resources matters, including purchasing staff medical and hospitalization insurance, updating the staff handbook following amendments to the Employment Act, and handling staff workplace issues.
Check and file company employees' tax returns with the tax authority.
Handle statutory amendments related to employees, such as labour law amendments.
Recruit staff and temporary staff to provide replacements for maternity leave or emergencies.
Prepare the yearly expenses budget.
Prepare half-yearly forecasts.
Liaise with auditors annually and arrange signing with the director.
Liaise with the local IT vendor on office computer health checks, network upgrades, and new projects.
Update the business continuity plan annually and execute it when necessary.
Update personal-data-related guidelines and letters when needed.
Handle e-invoice matters.

Desired Qualifications

Familiarity with Labuan regulatory frameworks, including the Labuan Business Activity Tax Act and related compliance requirements applicable to Labuan entities.

Head of Operations

Anglo-Eastern Ship Management · Labuan, Malaysia · Full-time · Posted 2026-09-14

Workplace: on_site

Department: Business Operations

Description

Office Administration/Operations

Monitor staff & daily office operation work
Check/monitor Eyeshare team daily performance, invoices scanning cross check report
Sign sea crew contracts, confirmation letters, termination letters
Check and approve payment for monthly office expenses/check MYR bank reconciliation/fund projection
Monitor and check operation funding (MYR)
Check and follow up with Risk Management HK to ensure the Ship Management Agreement to be sent and file in Labuan.
Arrange to apply documents (from the Authority) requested by Risk management.

Statutory compliance

Local statutory company secretarial work
Prepare directors' resolution (enter to new ship management and Dividend payment) and arrange signing
Arrange any urgent request from AE HK to obtain/apply relevant documents such as Letter of Incumbency, Tax residency letter, CTC AEL documents etc
Attend Directors' meeting
Attend authority briefing whenever there is a change of tax rule, regulations etc
Handling due diligence request from the Authorities & Trust company

Check and arrange payroll
Check and approve payment for monthly statutory contribution (Staffs)
HR ad hoc matter such as deal with insurance company to purchase staff's medical/hospitalization insurance, update staff's handbook due to amendment of the
Employment act, handling staff's working issue etc.
Cheking and file company's employees tax return with tax authority
Handling all statutory amendment related to employees (eg Labour law amendment)
Staff recruitement/Temp staff recruitement to replace staff on maternity/emergency etc

Project follow up/Ad hoc

Yearly budget (expenses)
Half-yearly forecast
Liase with auditors yearly and arrange signing with Director
Liase with local IT vendor on office pc's health check/cooperate with network upgrade/new project etc
Update BCP yearly and execute whenever necessary
Personal data relevant guidelines/letters update if any
E-Invoice matter

Requirements

A Bachelor’s Degree in Business Administration, Operations Management, Finance, or a related discipline.
Minimum 3 years of relevant operational experience.
Demonstrated experience in managing operational teams, budgets, performance targets, and business processes.
Familiarity with Labuan regulatory frameworks, including the Labuan Business Activity Tax Act (LBATA) and related compliance requirements applicable to Labuan entities, would be an added advantage.
Strong interpersonal and leadership skills with the ability to manage and motivate teams to support business and operational goals.
Ability to oversee daily operational activities and contribute to the effective delivery of services and business continuity.
Sound knowledge of operational planning, resource allocation, budgeting, and cost control.
Strong analytical and problem-solving skills with the ability to make informed decisions and manage operational risks effectively.
Good communication skills and the ability to build positive working relationships with internal and external stakeholders.

Benefits

About Anglo-Eastern

Anglo-Eastern is a global leader in independent ship management services. The Group manages over 700 vessels under full technical management, supports around 500 additional ships under crew management, and has overseen more than 1,000 newbuildings and conversions through its newbuilding supervision and project management divisions.

Headquartered in Hong Kong, Anglo-Eastern operates through a network of 30 offices across Asia, Europe, and the Americas, including wholly owned maritime training facilities. Our strength lies in our people: over 39,000 seafarers and 2,350 shore-based employees who work together to support clients across ship types while building trust, driving performance, and shaping a better maritime future.

Why join Anglo-Eastern?

Join a globally respected company with a strong maritime heritage of over 50 years
Work in an environment anchored in integrity, trust, and long-term relationships
Access continuous learning and structured career development across a truly global network
Be part of a team committed to delivering excellence and shaping a better maritime future

Join us today!

Apply

Apply at Anglo-Eastern Ship Management

About the Company

Anglo-Eastern Ship Management

Ship management and maritime services

Anglo-Eastern Ship Management operates as an independent ship-management and maritime-services company. It provides technical management, crew management, newbuilding support, procurement, training, and related services for vessel owners. In practice, seafarers and shore-based specialists coordinate safe vessel operations, maintenance, crewing, compliance, and commercial support. The scope is Anglo-Eastern and its managed maritime operations. Roles span marine engineering, deck operations, crewing, technical management, procurement, digital systems, and corporate functions. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Miami, FL
Founded: 1974

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