Head of Operations
No salary listed
Mid, Senior
Bachelor's
Labuan, Malaysia
In Person
Business & Strategy
About the job
Requirements
- A Bachelor's Degree in Business Administration, Operations Management, Finance, or a related discipline.
- A minimum of 3 years of relevant operational experience.
- Demonstrated experience managing operational teams, budgets, performance targets, and business processes.
- Strong interpersonal and leadership skills, with the ability to manage and motivate teams in support of business and operational goals.
- Ability to oversee daily operational activities and contribute to effective service delivery and business continuity.
- Sound knowledge of operational planning, resource allocation, budgeting, and cost control.
- Strong analytical and problem-solving skills, with the ability to make informed decisions and manage operational risks effectively.
- Good communication skills and the ability to build positive working relationships with internal and external stakeholders.
Responsibilities
- Monitor staff and daily office operations.
- Check and monitor the Eyeshare team's daily performance, including invoice-scanning cross-check reports.
- Sign seafarer contracts, confirmation letters, and termination letters.
- Check and approve monthly office expense payments, MYR bank reconciliations, and fund projections.
- Monitor and check operational funding in MYR.
- Follow up with Risk Management in Hong Kong to ensure the Ship Management Agreement is sent and filed in Labuan.
- Arrange applications for documents requested by Risk Management from the relevant authorities.
- Perform local statutory company secretarial work.
- Prepare directors' resolutions for entering new ship management agreements and dividend payments, and arrange for signing.
- Arrange urgent requests from Anglo-Eastern Hong Kong for relevant documents, including a Letter of Incumbency, tax residency letter, and certified true copies of Anglo-Eastern Limited documents.
- Attend directors' meetings.
- Attend authority briefings when tax rules or regulations change.
- Handle due diligence requests from authorities and the trust company.
- Check and arrange payroll.
- Check and approve monthly statutory contribution payments for staff.
- Handle ad hoc HR matters, including purchasing staff medical and hospitalization insurance, updating the staff handbook following amendments to the Employment Act, and resolving staff workplace issues.
- Prepare and file company employee tax returns with the tax authority.
- Handle statutory amendments related to employees, such as labor law amendments.
- Recruit staff and temporary staff to cover maternity leave, emergencies, or similar absences.
- Prepare the annual expense budget.
- Prepare half-yearly forecasts.
- Liaise with auditors annually and arrange signing with a director.
- Liaise with the local IT vendor on office computer health checks, network upgrades, and new projects.
- Update the business continuity plan annually and execute it when necessary.
- Update personal-data-related guidelines and letters when needed.
- Handle e-invoice matters.
Desired Qualifications
- Familiarity with Labuan regulatory frameworks, including the Labuan Business Activity Tax Act (LBATA) and related compliance requirements applicable to Labuan entities.
About the company
Anglo-Eastern Ship Management operates as an independent ship-management and maritime-services company. It provides technical management, crew management, newbuilding support, procurement, training, and related services for vessel owners. In practice, seafarers and shore-based specialists coordinate safe vessel operations, maintenance, crewing, compliance, and commercial support. The scope is Anglo-Eastern and its managed maritime operations. Roles span marine engineering, deck operations, crewing, technical management, procurement, digital systems, and corporate functions. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Miami, Florida
Founded
1974
Simplify's Take
What believers are saying
- August 2026 London relocation signals continued investment in shore-side talent and presence.
- March 2026 Manila conference opened a new Philippines base for crewing and training.
- April 2026 Four Seasons I launch expanded Anglo-Eastern deeper into ultra-luxury yacht management.
What critics are saying
- Hormuz disruption in May 2026 exposes Anglo-Eastern clients to rerouting and detention costs.
- NIS2 and Hong Kong cyber fines create immediate compliance risk for 2026 operations.
- Labor supply concentration in Filipino seafarers and academies makes recruitment shocks existential.
What makes Anglo-Eastern Ship Management unique
- Anglo-Eastern spans ship management, training, crewing, and cruise/yacht services across 2026.
- Its Manila hub unifies AEMTC Manila with recruitment and technical readiness.
- The Global Security Desk centralizes fleet protection during Hormuz disruption, strengthening client trust.
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Benefits
- Health Insurance