Executive Head Housekeeper - House Keeping, Hotel Industry
Full-Time
$15 - $19/hr
Mid
Houston, TX, USA
In Person
About the job
Requirements
Proven experience as an Executive Housekeeper or in a similar leadership role, preferably in the hospitality industry.
Must be proficient in English and Spanish.
Strong leadership and organizational abilities.
Excellent communication and interpersonal skills.
In-depth knowledge of cleaning techniques, materials, and equipment.
Ability to train and motivate a diverse team.
Good problem-solving skills and the ability to handle guest issues professionally.
Familiarity with housekeeping software and tools.
Flexibility to work weekends, holidays, and varied shifts.
Integrity and a customer-focused mindset.
A minimum high school diploma in Hospitality, Management, or a related field is a plus.
Responsibilities
Oversee and coordinate the daily activities of the housekeeping team.
Develop and implement cleaning procedures and standards to maintain a pristine environment.
Train, motivate, and lead housekeeping staff to deliver exceptional service.
Conduct regular inspections of guest rooms and common areas to ensure quality standards are met.
Manage inventory levels of cleaning supplies and equipment, placing orders as needed.
Collaborate with maintenance and front desk departments to address facility needs.
Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution.
Create and manage staff schedules to meet operational requirements.
Ensure compliance with health and safety standards in housekeeping operations.
Uphold a high standard of cleanliness and presentation throughout the property.
We’re looking for an experienced and detail-oriented Executive Head Housekeeper to lead our housekeeping team. As an Executive Head Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.
The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.
Responsibilities
Oversee and coordinate the daily activities of the housekeeping team
Develop and implement cleaning procedures and standards to maintain a pristine environment
Train, motivate, and lead housekeeping staff to deliver exceptional service
Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
Manage inventory levels of cleaning supplies and equipment, placing orders as needed
Collaborate with other departments, such as maintenance and front desk, to address facility needs
Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
Create and manage staff schedules to meet operational requirements
Ensure compliance with health and safety standards in housekeeping operations
Uphold a high standard of cleanliness and presentation throughout the property
Requirements and Skills
Proven experience as an Executive Housekeeper or in a similar leadership role preferabely in hospitality industry
Must be proficient with English and Spanish
Strong leadership and organizational abilities
Excellent communication and interpersonal skills
In-depth knowledge of cleaning techniques, materials, and equipment
Ability to train and motivate a diverse team
Good problem-solving skills and the ability to handle guest issues professionally
Familiarity with housekeeping software and tools
Flexibility to work weekends, holidays, and varied shifts
Integrity and a customer-focused mindset
Mimum High School Diploma in Hospitality, Management, or a related field is a plus