Executive Head Housekeeper - Hotel Industry

We’re looking for an experienced and detail-oriented Executive Head Housekeeper to lead our housekeeping team. As an Executive Head Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations, ensuring a high standard of cleanliness and guest satisfaction.

The ideal candidate should have strong leadership skills, excellent organizational abilities, and a proven track record in executive housekeeping roles.

Responsibilities

• Oversee and coordinate the daily activities of the housekeeping team
• Develop and implement cleaning procedures and standards to maintain a pristine environment
• Train, motivate, and lead housekeeping staff to deliver exceptional service
• Conduct regular inspections of guest rooms and common areas to ensure quality standards are met
• Manage inventory levels of cleaning supplies and equipment, placing orders as needed
• Collaborate with other departments, such as maintenance and front desk, to address facility needs
• Handle guest complaints or concerns related to housekeeping, striving for quick and effective resolution
• Create and manage staff schedules to meet operational requirements
• Ensure compliance with health and safety standards in housekeeping operations
• Uphold a high standard of cleanliness and presentation throughout the property

Requirements and Skills

• Proven experience as an Executive Housekeeper or in a similar leadership role preferabely in hospitality industry
• Must be proficient with English and Spanish
• Strong leadership and organizational abilities
• Excellent communication and interpersonal skills
• In-depth knowledge of cleaning techniques, materials, and equipment
• Ability to train and motivate a diverse team
• Good problem-solving skills and the ability to handle guest issues professionally
• Familiarity with housekeeping software and tools
• Flexibility to work weekends, holidays, and varied shifts
• Integrity and a customer-focused mindset
• Mimum High School Diploma in Hospitality, Management, or a related field is a plus