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Boyne Resorts

Mountain resort operator

Lift Operator

Full-TimeDeadline 9/5/27
$22 - $23/hr+ 401(k) Match
Entry
Snoqualmie Pass, WA, USA
In Person
Food Service & Hospitality

About the job

Requirements
  • Must be at least 18 years old.
  • Must have excellent communication and customer service skills.
  • Must have basic computer experience.
  • Must be able to multitask in a fast-paced and sometimes stressful environment.
  • Must demonstrate reliability, a strong work ethic, and consistent attendance.
  • Must be able to work effectively independently and collaboratively as a team member.
  • Must be flexible to work varied schedules based on seasonal demands and weather conditions.
  • Must have outstanding interpersonal and communication skills focused on the overall guest experience.
Responsibilities
  • Execute daily lift startup procedures, including comprehensive inspection of drive and return terminal machinery, tower systems, safety stops, speed controls, indicator lights, switches, and braking systems.
  • Assist passengers with safe boarding, provide clear instructions to novice riders, and maintain organized lift queues. Verify lift access using RFID gate monitoring via tablet and handheld scanner validation.
  • Monitor passenger exit procedures to ensure safe disembarking and assist guests as needed.
  • Continuously monitor lift operations and promptly alert supervisors or maintenance personnel to equipment issues or unsafe conditions.
  • Retrieve and return guest belongings, including skis, snowboards, poles, clothing, and personal items, either to their owners or to the lost and found department.
  • Provide customer service in accordance with resort hospitality standards, maintain knowledge of resort amenities and services, and respond to guest and employee inquiries professionally and efficiently.
  • Complete additional assigned duties that support overall resort operations.

About the company

Boyne Resorts is a family-owned operator of mountain resorts and recreation destinations. The company manages ski areas, lodging, golf, dining, retail, real estate, events, and year-round outdoor experiences. It serves travelers, skiers, golfers, families, property owners, event guests, and local communities. Its operating model centers on destination properties supported by hospitality, lift operations, recreation, food service, retail, maintenance, sales, and corporate functions. Teams work across resort operations, hospitality, recreation, food service, retail, maintenance, marketing, and guest service. Teams support coordinated daily delivery.

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