The Assoc Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team.The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology.

Responsibilities:

• Perform fraud analysis, short and long term forecasting analysis and standardized fraud analysis within strict guidelines and supervision
• Develop and maintain working knowledge of business/industry standards and practices
• Develop and maintain an understanding of how the team interacts with others in accomplishing the objectives of the area
• Make judgments based on practice and precedence and identify inconsistencies in data or results
• Limited but direct impact on the business through the quality of the tasks/services provided
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years relevant experience in related role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment

Education:

• Bachelor’s degree/University degree or equivalent experience

• Responsible for supporting teams with compliance and control; partners with operations, risk, compliance, legal and other entities to ensure accuracy and validity of published procedures.
• Drafts communications, including content for alerts, emails, collaborate, newsletters, etc.; ensuring that trainings and communications are meaningful and easy to understand.
• Documents policy and procedure within regulatory requirements in addition to Information Security policies and procedures.
• Works with businesses to coordinate deliverables required for internal and external audits.
• Updates project tasks regularly and accurately
• Prioritizes and completes deliverables timely
• Facilitates conference calls
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Ability to manage effectively in the face of ambiguity, shifting priorities and multiple deadlines

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Job Family Group:

Operations - Services

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Job Family:

Fraud Operations

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Time Type:

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$48,180.00 - $63,140.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jan 24, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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