Food & Beverage Systems Manager

Overview

Join the Xanterra Travel Collection team:

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members.

Job Summary:

The Food & Beverage Systems Manager serves as the primary liaison between Corporate F&B, Operations, IT, Supply Chain, Accounting, and Learning & Development. This role supports parks and gateway properties by improving systems, reporting, inventory controls, processes, training, and operational execution. The Manager provides data-driven insights, system expertise, project support, and field guidance to improve consistency, efficiency, profitability, and ease of use for property teams.

Responsibilities

Reporting, Analytics & Business Intelligence

• Own enterprise F&B reporting, dashboards, KPIs, and performance insights for property, field, corporate, and senior leadership.
• Standardize KPI definitions, data sources, and reporting methods across properties.
• Analyze cost, labor, inventory, menu performance, waste, revenue, profitability, and guest satisfaction to identify risks and opportunities.
• Automate reporting and evaluate AI or predictive tools that improve forecasting and decision support.

Systems, Technology & Process Improvement

• Serve as the F&B subject matter expert for CloudSuite, Orderly, inventory, recipe, reporting, and related systems.
• Support implementations, upgrades, testing, issue resolution, user roles, workflows, controls, documentation, and field training.
• Partner with stakeholders to define technology needs, evaluate vendors, coordinate demos and pilots, and recommend roadmap priorities.
• Improve workflows, SOPs, governance, standards, and controls while reducing field complexity and maintaining enterprise consistency.
• Monitor technology, analytics, automation, and AI trends for practical business applications.

Training, Inventory & Field Support

• Partner with Learning & Development to create scalable training, job aids, documentation, and onboarding resources for F&B leaders and teams.
• Oversee inventory tracking, variance analysis, loss prevention, system administration, and performance reporting.
• Resolve discrepancies with property teams, Supply Chain, Accounting, and other stakeholders.
• Promote accurate inventory practices, responsible automation use, and consistent operating standards.

Project Management & Supply Chain Coordination

• Coordinate enterprise F&B initiatives, including system rollouts, menu optimization, technology pilots, reporting, automation, and operational improvements.
• Manage project plans, requirements, deliverables, risks, dependencies, timelines, stakeholder input, and updates.
• Partner with Supply Chain, GPOs, and vendors to support product availability, substitutions, standards, data accuracy, and operational alignment.
• Define success measures, monitor results, and complete post-project evaluations for adoption, lessons learned, and ROI.

Qualifications

• Associate’s degree in hospitality, culinary management, business, information systems, data analytics, or related field required; bachelor’s degree preferred.
• Minimum three years of F&B operations experience in a high-volume, multi-unit, resort, restaurant, concessions, or comparable environment.
• Experience with hospitality systems, reporting and analytics, process improvement, project management, or technology implementation.
• Strong financial, analytical, organizational, communication, training, and cross-functional facilitation skills.
• Ability to build and communicate performance reporting for operational and executive audiences.
• Credibility with field F&B teams, occasional property travel, and ability to work from the Greenwood Village corporate office.

Preferred Experience

• CloudSuite, Smartsheet, Orderly, ERP, recipe management, POS, inventory, menu engineering, or food-cost systems.
• Power BI, Tableau, dashboard development, workflow automation, or data visualization.
• Software selection, vendor management, enterprise implementation, change management, SOP development, or practical AI business application.

Compensation: The salary range is $70,000 - $80,000 depending on experience. 

Benefits:

For full-time employees, Xanterra offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.

Xanterra Travel Collection is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.