Sales Assistant

About the Role

Ring Concierge is a rapidly growing, female-founded fine jewelry company, specializing in custom engagement rings and fine jewelry.

We're looking for a Part-Time Sales Assistant to support our SoHo flagship during the holiday season, handling order processing, packaging, repairs, and replenishment so our Sales Advisors can stay focused on clients. This is not a commission or sales-goal role, but you'll be a key part of keeping the boutique running smoothly during our busiest time of year.

This is a part-time position requiring approximately 15–24 hours per week. Weekend availability is required.

Responsibilities

• Support Sales Advisors with client appointments, walk-ins, and line management during busy periods
• Process client orders and transactions through our POS system
• Package completed sales to Ring Concierge presentation standards
• Handle returns and repairs, including documentation and reticketing
• Receive and prep incoming product for the sales floor, including unpacking, checking, and organizing
• Maintain accurate counts of packaging materials and boutique supplies and flag replenishment needs to management
• Keep the sales floor and back-of-house organized and stocked throughout the day
• Support visual merchandising, including product presentation and display updates
• Assist with opening and closing duties as needed
• Contribute to client events, product launches, and seasonal activations
• Anticipate the Sales team's needs and provide support during high-traffic periods

About You

• Highly organized, detail-oriented, and reliable in a fast-paced environment
• Comfortable handling client merchandise with care and discretion
• Genuine interest in fine jewelry and delivering an elevated client experience
• Proactive team player who takes initiative wherever support is needed

Requirements

• 1+ years of experience in luxury retail, hospitality, or client-facing service
• Familiarity with POS systems and order processing preferred
• Available to work evenings, weekends, and holidays
• The compensation range for this role is $20-23/hr

Physical Requirements

• Ability to stand and move throughout the boutique for the duration of scheduled shifts, up to 8+ hours.
• Ability to bend, kneel, reach, and lift up to 25 lbs to support visual merchandising, stock replenishment, and store operations.
• Manual dexterity to handle fine jewelry and operate POS and computer systems.
• Visual acuity to assess jewelry details, gemstone quality, and craftsmanship.