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Metro Infectious Disease Consultants

Medical Records Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBurr Ridge, IL, USA

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Experience in medical records management is preferred.
  • Experience working in payer portals is preferred.
  • Proof of current vaccinations, including recommended boosters commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A and B, influenza, and COVID-19.

Responsibilities

  • Maintain, organize, and update patient medical records in the electronic health record system.
  • Scan, index, and upload patient documents, including referrals, laboratory reports, hospital records, imaging reports, and provider correspondence.
  • Review records for completeness and accuracy and identify missing documentation.
  • File records promptly and accurately according to practice policies.
  • Process incoming medical record requests in accordance with HIPAA regulations and practice policies.
  • Maintain logs of record requests, disclosures, and releases.
  • Coordinate record transfers with hospitals, referring providers, insurance companies, attorneys, disability agencies, and patients.
  • Respond to inquiries regarding medical records status and release procedures.
  • Ensure all requests are completed within established turnaround times.
  • Process, invoice, and track payments for third-party medical record requests, including requests from attorneys, insurance companies, disability agencies, record retrieval vendors, and other authorized entities.
  • Prepare and issue invoices in accordance with state regulations and practice policies.
  • Maintain accurate documentation of invoices, payments received, and outstanding balances related to release-of-information requests.
  • Follow up on unpaid invoices and resolve billing questions related to record requests.
  • Coordinate with third-party requestors to ensure timely fulfillment of requests and payment collection.

About the Company

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