Facility Assistant
About the job
- Experience in facilities, operations, or technical support, ideally in healthcare, veterinary, or laboratory settings.
- Basic knowledge of IT systems and tools.
- Ability to work independently and handle urgent issues.
- Ability to lift up to 50 pounds, climb ladders, and move equipment.
- Support daily upkeep of the hospital building, including HVAC, plumbing, and lighting.
- Perform basic repairs around the hospital.
- Serve as a backup point of contact for service vendors when the Facility Manager is unavailable.
- Ensure the hospital meets safety standards, including OSHA and fire codes.
- Share on-call duties for emergencies, including equipment failures, fire, and evacuation.
- Submit tickets to the corporate IT team and coordinate guided support for basic troubleshooting of computers, printers, and phones.
- Assist in tracking IT equipment and managing maintenance schedules.
- Coordinate with external IT vendors when additional on-site support is needed.
- Enter invoice data and support billing accuracy in accounting systems.
- Maintain and schedule routine maintenance for medical equipment, including anesthesia machines and X-ray systems.
- Coordinate repairs and calibration with vendors.
- Keep compliance and service documentation up to date.
- Manage stock of medical gases and equipment parts.
- Help hospital staff troubleshoot minor equipment issues.
- Experience with veterinary or medical equipment.
- Familiarity with OSHA or AAHA standards.
- Knowledge of networking or computer systems.
- Technical certifications such as CompTIA A+, HVAC, or electrical certifications.
About the company
Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Woburn, Massachusetts
Founded
2015
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Simplify's Take
What believers are saying
- VetRec reached 600 doctors and 900 staff by August 2026.
- Ethos opened 2026 ER Immerse recruiting across Texas, Florida, and California.
- Leslie Storms became president on December 1, 2025, restoring permanent leadership.
What critics are saying
- FTC order limits specialty acquisitions near rivals through 2032, capping roll-up growth.
- Leadership churn from Ryan Buck to Leslie Storms signals strategic instability in 2025.
- Sambolin litigation over hospital care keeps malpractice and reputational risk alive.
What makes Ethos Veterinary Health unique
- 140+ specialty and emergency hospitals give Ethos dense referral coverage.
- Ethos Discovery and clinical trials embed research into daily hospital operations.
- VetRec partnership adds enterprise AI recordkeeping across specialty and emergency workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Paid Vacation
- Paid Sick Leave
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Flexible Work Hours