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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager - Intermediate Cardiac Surgical Unit

Nursing & Frontline Patient CareUpdated on Nov 13
Full-timeLos Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years of experience in patient care delivery is required.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field, plus at least two years of experience in business operations, clinical health care, or a directly related field, is required; alternatively, at least three years of experience in those fields is required.
  • At least one year of experience in a leadership role, with or without direct reports, is required.
  • Basic Life Support certification is required.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Support investigations into patient, family, or member concerns about patient care and services; collaborate with physicians, external healthcare providers, and other healthcare team members to promote safe, effective care across the continuum.
  • Allocate resources in assigned clinical areas; supervise equipment, supply, and medication use and maintenance; support a safe environment; maintain clinical expertise and required competency and licensure; provide clinical supervision; direct unit care; delegate within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities; provide feedback, coaching, mentoring, training, and support for team performance improvement and professional growth; support performance-management guidelines; adapt to organizational change and best practices; and delegate tasks and decisions with appropriate guidance.
  • Supervise and coordinate daily work-team or unit activities, monitor work assignments, ensure policies and procedures are followed, align team standards, measure progress, resolve escalated issues, develop work plans, coordinate and distribute resources, remove obstacles, and recommend operational improvements.
  • Supervise hospital administrative functions supporting patient care, including facilitating meetings and management decisions, maintaining utilization and productivity, collecting and interpreting data, overseeing workplace and patient safety, labor relations and quality/risk management, maintaining survey readiness and regulatory compliance, providing audit materials, and ensuring budget targets through staffing and patient-placement decisions.
  • Manage care-delivery operations and programs in a 24/7 environment, including supporting complex work streams, supervising data collection, coordinating direct-care operations and resources, supervising multidisciplinary teams and accountability, supporting emergency preparedness and recovery plans, ensuring staff training and readiness, and monitoring nursing services and patient care against cost, quality, clinical, and utilization standards.
  • Supervise operational and technology-process improvements by executing cross-functional strategic projects, addressing escalations and quality or safety issues, monitoring strategic plans for integrated services, and tracking improvement-project metrics.
  • Ensure safe, high-quality, standardized care in a 24/7 environment by monitoring continuous improvement, ensuring compliance with legal and regulatory requirements, and contributing to systems and methods for evaluating and improving patient care within the department and across the continuum.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association is preferred.
  • Certification from the American Nurses Credentialing Center in a related practice area is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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