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Zeiss

Corporate venture capital for deep-tech startups

Assistant Application Specialist

Solution EngineeringConfirmed live in the last 24 hours
Full-timeChengdu, Sichuan, ChinaNo salary listed

About the Job

Requirements

  • A bachelor's or master's degree or higher; ophthalmology, medicine, or engineering is preferred.
  • At least three years of clinical support experience, with expertise in ophthalmology, especially vitreoretinal or posterior-segment procedures.
  • Strong communication and cross-functional collaboration skills.
  • Commercial insight and a goal-oriented, sales-minded approach are preferred.
  • A service-oriented approach and familiarity with operating-room procedures and how to respond during surgery.
  • In-depth knowledge of competing product portfolios and application support.
  • A strong sense of ownership, initiative, and enthusiasm for the work.
  • Self-motivation and the ability to learn quickly and work independently.
  • A practical and strategic approach, attention to detail, diligence, and versatility.
  • Fluent spoken and written Chinese and English.
  • Strong training and presentation skills.
  • A collaborative approach and strong commitment to meeting customer needs.
  • Willingness to travel domestically at least 50% as business needs require.

Responsibilities

  • Work closely with local business partners to support demonstrations for regional key opinion leaders.
  • Provide clinical training to surgeons and nursing staff who use D.O.R.C. products in the region, enabling safe use in service and applications and fulfilling training commitments.
  • Conduct presales demonstrations and ensure smooth packaging of consumables after installation.
  • Demonstrate devices and their applications to doctors and hospital staff when needed, and promote the company's instruments and fluids where possible.
  • Provide on-site support to existing IBs and key opinion leaders, including installing surgical equipment, hardware, backup systems, and software; provide overnight surgical coverage when needed.
  • Earn D.O.R.C.-specific certifications, achieving levels 2–3 in the first year and level 4 in the second year; level 2 enables independent demonstrations, level 3 enables distributor training, and level 4 enables training trainers.
  • Coordinate with downstream and clinical teams at headquarters to build key opinion leader relationships in China, and use product knowledge to promote and introduce new D.O.R.C. products to existing and new customers.
  • Stay current on new devices, disposables, and surgical techniques.
  • Deliver regional clinical training for dealers and distributors and follow up to ensure they comply with their D.O.R.C. service agreements, including maintaining accessories, trained service technicians, necessary software upgrades, and use of DocuSign.
  • Test and inspect device technical specifications and support dealers in completing and checking bid specification sheets.
  • Report installation, demonstration, and training outcomes; customer complaints; technical defects; key opinion leader feedback; competitor activity; and potential sales leads to the Greater China General Manager.

Desired Qualifications

  • Ophthalmology, medicine, or engineering degree fields are preferred.
  • A sales-oriented mindset is preferred.

About the Company

Zeiss

Corporate venture capital for deep-tech startups

ZEISS Ventures is the corporate venture capital arm of the ZEISS Group, investing in deep-tech startups that align with its core business areas. It focuses on early-stage rounds (pre-Series A to Series A), typically $1–$5 million, across Information Technology, Industrial Tech, MedTech, and Life Sciences. It adds value by providing targeted funding and using ZEISS’s global network and expertise to support portfolio companies. The goal is to accelerate development of new technologies and business models that complement ZEISS’s portfolio, while actively engaging with external innovation.

Company size
1,001-5,000
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$69.9M
Headquarters
Oberkochen, Germany
Founded
2001

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