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Delivery Hero

Global online food delivery marketplace

Manager – EU Market Logistics Excellence

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeVienna, AustriaIn-person

About the Job

Requirements

  • A Bachelor's degree in Business, Operations, Supply Chain, Economics, or a related field.
  • At least 5 years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting, or Operations Excellence; experience in technology, e-commerce, logistics, or marketplace businesses is preferred.
  • Strong analytical skills and the ability to interpret complex datasets and translate insights into business recommendations.
  • Project and program management experience driving cross-functional initiatives across multiple stakeholders.
  • Experience preparing executive-level presentations for senior leadership.
  • Advanced proficiency in Excel and PowerPoint, and experience with data visualization tools.

Responsibilities

  • Provide temporary planning and hands-on support to local markets facing operational challenges or opportunities to improve growth and profitability through logistics.
  • Work with local teams to implement solutions that improve logistics reliability, speed, and customer satisfaction.
  • Serve as the regional go-to person for strategically important or challenged markets, diving into local operations and driving solutions from analysis through implementation.
  • Collaborate with a small team of specialists to develop and implement solutions for local markets.
  • Travel extensively across the region to work directly with local teams, address complex operational challenges, and ensure solutions are implemented effectively.

Desired Qualifications

  • Experience working in regional or global organizations is highly preferred.
  • Experience in technology, e-commerce, logistics, or marketplace businesses is preferred.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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